Prestashop Marketplace Order Refund -There are times when the customer requests for refund and the seller has to refund the order. In this case, this module is very useful. With the help of this module, the seller can refund the product with the help of automatic voucher generation for the customer. The customer is notified by an email about the voucher generation.
Note : This module is an add-on of marketplace module. To use this module you have to first install Prestashop Advanced Marketplace
Prestashop Marketplace Order Refund Features -
- Seller can easily refund the marketplace orders fully or partially on customer request
- Seller can create Voucher for refunded amount.
- Seller can track the status of order
- Customer will be notified by an email along with the voucher details.
Prestashop Marketplace Order Refund Use Case -
- The module must be installed after the installation of the marketplace module, since its an add-on for the marketplace module.
- Seller can view the orders from “my order” menu.
- Seller needs to provide the product information while starting the refund process.
- Then, the seller needs to choose the amount for the voucher and the voucher gets generated.
- A code is generated along with voucher creation. This code is sent to the customer through an email.
- The customer can use the voucher code to make a new purchase.
This way the seller can refund the marketplace order.
Please refer this link to view the French counterpart of this module : Prestashop Marketplace Remboursement De La Commande
Prestashop Marketplace Order Refund Support -
For any query or issue please create a support ticket here http://webkul.uvdesk.com
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