Webkul Store
Joomla Virtuemart RMA
2 Review(s)

Description

Joomla Virtuemart RMA :This splendid add-on has the feature which provides authorization to user in managing the concept of return and exchange in store. The process is a part of returning products in order to receive return or replacement based on admin's configuration.

Joomla Virtuemart RMA Features:

  • Allows user to replaced or return the products bought within limited period of time.
  • The facility of RMA is made available to user once the status of order is set to “confirmed”.
  • For a purchase with multiple products in single order, customer has the opportunity to return single or multiple items depending on admin's configuration at backend.
  • Admin has the feature to design how he wants to display RMA reasons under various categories.
  • Reasons and categories can be published or unpublished as per requirements.
  • Admin can take individual action on each product in case of multiple product in single request.
  • The option of re-requesting of items is available at user end if admin replace or decline any request.
  • Mail will be send for every RMA request, communication message and action taken by admin on each request.
  • RMA History page is provided at frontend to view the display of all RMA requests related to any order.
  • Selection of reasons for return and replacement are provided to users with a dropdown configured by admin at backend.
  • An additional comment box is provided at frontend to leave any message for admin in case of return.
  • The option to define the return period of product is provided.
  • A communication tab is provided at backend to communicate with users of store.
  • ** Note** Joomla Virtuemart RMA is well integrated and compatible with our Joomla Virtuemart Wallet System.

Joomla Virtuemart RMA -

For any query or issue please create a support ticket here http://webkul.com/ticket

5.0
based on 2 reviews
S
stefano
sviluppo.biotex.it/ (IT)
Posted On - September 14, 2018
Extension done very well and useful
1) Functionality - Return management and complete product replacement with full functionality.

2) Ease of use - Simple to use and the user can manage his request in just a few steps.

3) Support - Impeccable assistance service

4) Documentation - Complete and reliable documentation

5) Value for money - Excellent value for money
Gianluca Gabella
verdilla.it/it/ (IT)
Posted On - December 7, 2016
Good extension for something missing in Virtuemart World
Functionality - This is the first version of the component so there is definitely to improve here and there but the base is very good.

Ease of use - Quite easy to use and customize.

Support - Supporto competente e veloce nel rispondere.


Complete documentation and Worth buying also because there is not much else around to handle Virtuemart's RMA. It seems a good starting point




Product Version
1.0
Supported Browsers
Firefox 5+Google Chrome 14+Internet Explorer 7Internet Explorer 8Internet Explorer 9Opera 11Safari 5
Category
Tags
Released
3 years ago
Last Updated
7 months ago
Supported Version
3.x