Magento 2 Order Fetch - UVdesk Open Source

Just a few steps, one can either merchant or developer configure this module easily and can expand the functionality of the UVdesk Open source helpdesk by viewing order information on a support ticket.

Account owner needs below details to configure this module:

• Name of the channel for recognization purposes.
• The hostname of your Magento store.
• Consumer key of your Magento store.
• Consumer secret key of the Magento store.
• Auth token of Magento store.
• Auth token secret key of your Magento store.

Magento 2 Order Fetch is the most important module for those who are willing to expand their support system with the Magento store. All order information can quickly view the ticket through this module.

• No further need to visit the Magento website to check the order information of the client.
• This module fetches complete order information where you required on support ticket raised by the customer.
• All eCommerce channel queries resolution through one place make ticket handling rule quite simple and easy.

Delivering support across multiple eCommerce channels can be tedious thus Magento order fetch module gives the ability to integrate various Magento stores with UVdesk Open Source itself.

• Save time and money instead of checking the order information through multiple websites of Magento.
• With this module, admin can also integrate any number of eCommerce stores with your helpdesk system.
• All integration at one place gets conversion or support rate high.

We provide Magento channel integration service with UVdesk like sync order, shipping, and payment details on support tickets to get the exact information of the purchase orders.

• Real-time synchronization is an essential serviceable feature for a helpdesk system.
• This module helps to clear all the doubts related to the order number provided by the client.
• The agent offers better support to the customer with the order details With this module.
• One can improve 100% customer satisfaction and make more sales.

Now confirm the order details fetching from Magento store on the ticket for the proper validation and avoid bogus queries.

• With this module, populates the data in real-time on a support ticket.
• Easy to fetch, need to select Magento channel, and get the order details by entering the order id.
• The support agent will be able to manage the orders and process the support inquiry faster from the ticket panel itself.