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- Description
- Reviews
- FAQ
- Customers ()
- Specifications
- Cloud Hosting
- Changelog
Magento Chat System -Magento Chat System is a very useful module by which customer can chat with the concerned person and clear their doubts regarding the products. The customer initiates the chat with the support agent assigned by the admin regarding their query. The customer can also provide feedback to the concerned support agent and also download the pdf of their conversation.
Magento Live Chat System Features :
- The customer can chat with the concerned person and clear their doubts regarding the products.
- Admin can assign support agents for the chat with customers.
- Everything is based on Ajax and Socket implemented.
- The customer can provide rating and post comment for the support agent.
- The customer can download the pdf of their conversation.
- If the support agent doesn’t work properly, customer can report to the admin as well.
- The customer can end the chat after satisfaction.
Modern Flat Design Chat Panel
Magento chat extension follows the very modern flat design pattern to increase more UI experience for the users / customers. Users dont need to jump / switch into any other window / page for signup or login. Using the same chat panel users can login and signup. After the login system will automatically assign the chat agent to communicate with user.
Chat Setting - Front-end User Panel
Magento Chat extension allows various front end options for customers / buyers / users which are super useful
- Email Transcript
- Report to Manager
- End chat
- Sound On / OFF
Magento Chat System Use Case :
There are plenty of magento chat modules available in the marketplace and most of the modules are using either third part api's or some subscription based services. So customer need to pay every month or based on users.
Webkul chat module is dedicated magento module and will work on your server and store only that means you don't need to pay any subscription fee or load to any third party. Java Script library will slow your store page load time, also the data will be saved on your server unlike the other chat plugins .
Magento Chat System Support :
For any query or issue please create a support ticket here http://webkul.uvdesk.com/
Specifications
Product Version1.1.2
Released10 years ago
CategoryMagento ®,
Last UpdatedNovember 8, 2023 (5 months ago)
License Single application
Supported VersionsMagento 1.4.x.x 1.5.x.x 1.6.x.x 1.7.x.x 1.8.x.x 1.9.x.x
Recent Reviews
Write a reviewGreat extension and support
Posted On -
September 16, 2014
It works great and it has a great support team!
Thank you WebKul!
I was looking f
Posted On -
September 8, 2014
I was looking for an Extension like this. It works as it should and has so many possibility's to configure it as you like.
I also got an Problem and got an Reply in around an hour.
Five Stars from me!
Move to Cloud Today
AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.
GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.
Azure free tier hosting for one year with 25+ always free services, for more details please visit Azure Free Tier.
In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.
Default Configuration Details of Server
- 1 GB RAM
- 1 Core Processor
- 30 GB Hard Disk
- DB with 1 GB RAM and 1 Core Processor
* Server Configuration may vary as per application requirements.
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.
Get Started with Cloud- + Features
- - Bugs
Version 1.1.2
- - Bugs solved
Version 1.1.1
- + User Interface bugs fixed
Version 1.1.0
- + Admin can create different agents to whom he can alot customers to chat
- + Frontend layouting
- + Customer can download their conversation in PDF format
- + Customer can report to manager if agent is not replying good.
- + Customer can rate and comment on agent profile.
- + When there is no agent is available then admin get an email with message.
- + Admin can check the agent details in a grid.
Version 0.1.0
- Initial Release
