USD
  • INR
  • USD
Cart
Cart 0
  • You have no items in your shopping cart.
    Cart
    Cart 0
    • You have no items in your shopping cart.
    Hire a Developer
    ×
    Contact Us!
    Send Again
    Close
    Please Login to Write Your Review

    Prestashop Order Exchange/Cancellation

    Prestashop Order Exchange/Cancellation : Improve the online shopping experience and increase retention on your store by offering an order exchange/cancellation facility to the customers. Allow your customers to easily previous order products with new products. Effectively manage order exchange/cancellation requests from the back office. Wallet payment option added to the Prestashop store for seamless checkout experience.


    Note: Prestashop Order Exchange/Cancellation module is compatible with PrestaShop version 8.x.x and multi-store feature.

    Screenshots
    $99.00

    * Required Fields

    Add To Cart
    $99.00
    Configure and Buy
    • Description
    • Reviews
    • FAQ
    • Customers ()
    • Specifications
    • Cloud Hosting
    • Changelog

    Prestashop Order Exchange/Cancellation - Greate customer service is a key factor in eCommerce business as it can contribute to brand loyalty and repeat sales. Offering the best quality products and delivering them on time may not be enough to improve the customer experience. Your relationship with the customer does not end as soon as the purchase is made.

    Part of offering great service is guiding the customers at every stage of the process, and that includes product exchanges and cancellations. Exchanges and cancellations are crucial in online business.

    With Prestashop Order Exchange/Cancellation extension, you can facilitate your store customers to raise exchange/cancellation requests for the orders placed.

    Highlighted Features

     Order Cancellation

    Cancel the products ordered right from the account in just a few clicks.

     Additional Payment Option

    "Pay with Wallet" payment option added to the store for quick and hassle-free transactions.

     Refund process

    The product amount inclusive of taxes is refunded to the customer's wallet upon cancellation request acceptance.

    Prestashop Order Exchange/Cancellation Features -

    • Customers can process request for order exchange or cancellation.
    • Post-creation, the customer can choose to delete the request.
    • View all the requests placed for exchange or cancellation from a separate “Exchange/Cancel” tab.
    • Accept/Cancel the requests placed for order exchange or cancellation.
    • “Pay with Wallet” payment option is available for store customers.
    • Customers can add money into the wallet and use it for making online transactions.
    • Option to use the Wallet in single/multiple currencies.
    • The product base amount and the tax amount(if included) are added to the customer’s wallet once the cancellation request is accepted.
    • View customers’ details who are using Wallet and the transactions done by them using the wallet.
    • If the Wallet is used for multiple currencies, the wallet balance is converted into context currency in real-time.
    • If there is insufficient balance in a wallet to complete the order, the customer can add money into the wallet on run-time without losing the current cart.
    • Customers can pay the remaining amount through other payment modes in case there is insufficient balance in a wallet.

    Hassle-Free Exchange/Cancellation Process

    Your eCommerce store must make it easy for your customers to exchange/cancel the products as it can truly influence whether a customer will buy from you in the future or go with a competitor instead. This extension enables your customers to create requests for product exchange or cancellation right from their accounts.

    In case of product cancellation, a customer can select the product quantity he wants to cancel and specify the reason. And, in order to exchange the product, a customer needs to select the product quantity to be exchanged and products to exchange with the previously ordered product.

    stickynotes

    Easily Manage Cancellation/Exchange Requests

    Handle all the requests placed for cancellation or exchange from a single place. All the requests submitted by the customers are added to the "Exchange/Cancel" tab. You can:

    • View customers' name who have placed the request.
    • View product name & quantity for which customers have created request.
    • Accept/Cancel the request.

    Analyze the reasons mentioned by customers for product exchange/cancellation and know what aspects can be improved.

    configuration

    Checkout Process Simplified

    Suppose a customer visits your online store, adds a desired product to the cart, and proceeds to checkout. When a customer lands on the payment page, he needs to select a credit/debit card, enter the credentials, and wait for OTP. Such a lengthy checkout process can frustrate a customer making him abandon the store.

    Prestashop Order/Exchange Cancellation adds the "Pay with Wallet" payment option to the Prestashop store. Now, the customers do not have to go through the process of entering credentials each time they make the purchase. Easily add money to the wallet and use it for making online transactions.

    Create positive customer experience, reduce shopping cart abandonment, and increase your sales by offering a fast and secure payment option on the store.

    configuration

    Prestashop Order Exchange/Cancellation Support -

    For any query or issue please create a support ticket here http://webkul.uvdesk.com

    You may also check our other top-quality PrestaShop Add-ons.

    Specifications

    Product Version5.0.3
    Released8 years ago
    CategoryPrestaShopOrder
    Last UpdatedDecember 22, 2023 (3 months ago)
    Supported VersionsPrestaShop  1.6.x.x​  1.7.x.x​  8.x.x  
    Write a review

    Move to Cloud Today

    AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.

    GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.

    Azure free tier hosting for one year with 25+ always free services, for more details please visit Azure Free Tier.

    In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.

    Default Configuration Details of Server

    • 1 GB RAM
    • 1 Core Processor
    • 30 GB Hard Disk
    • DB with 1 GB RAM and 1 Core Processor

    * Server Configuration may vary as per application requirements.

    Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

    Get Started with Cloud
    Not Available