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- Description
- Reviews
- FAQ
- Customers ()
- Specifications
- Cloud Hosting
- Changelog
Opencart Order Fetch UVdesk Open Source: With the help of this extension, you can integrate multiple Opencart channels with UVdesk open-source and validate the details of the order number on the support ticket coming from your every channel. This module makes the support process easier and faster.
To use this module first, you must have to install UVdesk Open Source Helpdesk.
Highlighted Features
Free Helpdesk Ticketing System
Free opensource support software for the Opencart store owner to handle service tickets.
Support Desk For Opencart Back-Office
Enables the store-owner to handle service tickets raised by customers.
Effective Interaction Of Admin And Buyers
Facilitates the customer and store owner to have an effective conversation including attachments.
Systematic Record Of Support Requests
This extension records the data shared between store-owner and customers.
Smart Ticket Handling Tool
Expedites the admin to handle support requests using advanced ticket handling tools like automated ticket assignment tools and automatic workflow.
All-Time Active Support System
An active support system for customers to raise a query and for support agents to respond to solve the concern.
Why Need Opencart Order Fetch UVdesk Open Source?
Better support and customer handling can get you great success in business. This add-on allows store visitors or registered users to create tickets regarding their queries from the frontend itself and all the tickets can be viewed in the customer account.
The admin can easily manage the tickets from the Opencart back-end as well as from the UVdesk portal. A ticketing system keeps the Records of previous communications with each customer.
Opencart Help Desk Extension Admin Management
In the UVdesk menu under Opencart Dashboard admin can see all the UVdesk tickets and can view and reply to the tickets.
- Merchant can view and reply to the tickets from the Opencart backend.
- Merchant can delete tickets from the Opencart backend.
- Merchant can Assign Ticket to Group, Team, and Agent for the fast reply.
- Integrate UVdesk with the Opencart Store.
- Merchant will be having a complete Ticket System for better Customer Support.
Opencart Ticket System Customer Panel
Your registered customer will be able to see the UVdesk Option on their Account menu. They can create New Ticket for the query and will be able to view the ticket reply given by support agents.
- Customer can view their tickets.
- Customers can reply on tickets.
- Customers can add a collaborator to the ticket.
- Customers can attach files to be sent with the replies.
UVdesk Support -
For any query or issue please create a support ticket here http://webkul.uvdesk.com.
You may also check our other top-quality UVdesk Apps.
Specifications
Product Version1.0
Released2 years ago
CategoryUVdesk, UVdesk Open Source,
Last UpdatedDecember 28, 2022 (1 year ago)
License Single application
Supported VersionsUVDesk 1.0.18
Recent Reviews
Write a reviewExcellent support and plugin
Posted On -
May 29, 2023
Excellent customer service and great app. Highly recommended.
Frequently Asked Questions
How To Fetch OpenCart Order Details On Ticket?
UVdesk provides OpenCart Order Fetch using which Merchant can fetch all the order-related details on the ticket to escape from fake queries. This integration will save the time of your support staff for the deserving customer.
How To Create Ticket Type For OpenCart Help Desk?
A merchant needs to Add/Create Ticket Type Ticket Type in UVdesk backend and it will reflect on the OpenCart Help Desk when the customer will Create a Ticket. This will help Merchant in automating the Actions using Workflow.
How To Create Group, Team, Agent, And Their Privileges For OpenCart Help Desk?
For better Ticket Management Merchant needs to manage the User Section to create Group, Team, Agents and set their Privileges based on their requirement to provide fast Customer Support.
Move to Cloud Today
AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.
GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.
Azure free tier hosting for one year with 25+ always free services, for more details please visit Azure Free Tier.
In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.
Default Configuration Details of Server
- 1 GB RAM
- 1 Core Processor
- 30 GB Hard Disk
- DB with 1 GB RAM and 1 Core Processor
* Server Configuration may vary as per application requirements.
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.
Get Started with Cloud
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