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      LordTech is a Nigerian company that provides gift cards, mobile phones, and utility bill payment services for airtime, DTH, data recharges, and electricity. It also acts an e-currency exchange for bitcoin, iTunes, Google Play and Steam cards.

      LordTech

      Automated Utility Bill Payment Service

      Obinna Nwizugbe working as Sales Marketing Manager at LordTech ICT Solutions was looking for custom form extension for Magento 2 platform. For reference, he shared a live website, where the tabbed form is available for data recharge, buy and sell digital currency.

      Further on, he required some additional features for the form such as – list virtual products, connect to external API, perform advanced calculation, send email to users after form submission, etc.

      "I want an automated system whereby if a user pays successfully using any of our available payment methods or once their order status changes to processing, Magento should post the custom option values(Decoder Number, Phone Number, Meter Number, etc.) supplied in the product page to the external API for Onward recharging of the service paid for".

      Obinna Nwizugbe
      Obinna Nwizugbe
      Lagos, Nigeria
      Payvice API Integration

      Payvice is a mobile payment platform that offers various value-added services, ranging from airtime purchase, bill payment, toll gate fee, internet subscription to cable TV.

      Payvice API Integration

      Services available on the Payvice platform includes:

      • Purchase airtime for all networks in Nigeria
      • Subscribe for internet services from popular broadband service providers such as Smile, Spectranet, etc.
      • Utility bills – water, electricity, movies, toll, subscription renewals, and other bills
      • Pay for flight tickets and airline reservations
      • Pay for products on eCommerce sites
      For integrating Payvice services to third-party applications, it provides HTTP REST API guidance. In order to do that, first, you need to get your Payvice wallet ID and login credentials.
      Fetch Data Plans

      LordTech allows customers to buy cellular data for MTN, Glo, 9mobile, and Airtel. As we all know, the data plans are subject to change time to time as per the provider.

      So in order to provide the latest plans information to customers, Payvice API fetches the data plans from all the data service providers.

      Fetch Data Plans

      After that, all the data plans available from the company are visible on the page. From here, the customer needs to select the plan option and enter a mobile number. Following which, the customer reaches the checkout process to make payment.

      Fetch Data Plans

      Validate Customer Account

      From LordTech, a customer can recharge its cable TV subscription for DStv, Gotv, and StarTimes. These are some of the most popular DTH and satellite television service provider in Africa region.

      For every subscription holder, a unique 10-digit serial number is there, through which a customer can check balance, do recharges, and find subscription due date. To avoid, any wrong recharge pay on LordTech, a validation is present.

      Validate Customer Account

      When a customer selects the cable tv subscriber and enters the correct IUC Number, only then the recharge payment is possible. The IUC number validation works using Payvice API.

      Similarly, to make the successful payment for electricity bills both prepaid and postpaid, customer account/smart card number validation happens first. This enables LordTech to check that payment will go to the authentic account holder.

      Validate Customer Account

      After that, once the meter number validation passes successfully, the customer can enter the amount and continue to the checkout process. From the checkout process, the customer can choose the desired payment method and re-check the details and place the order.

      Validate Customer Account - Order Place

      Manual Recharge from Admin Panel

      Besides having an automated system to recharge, it also required manual recharge functionality too. Whenever there is an issue like Payvice API is down, and the customer’s payment is confirmed, it will be recharged manually.

      Ultimo Theme

      Additionally, a third-party theme Ultimo is applied on LordTech website. Ultimo theme is the most favorite and highest-selling theme among the Magento store owners.

      Ultimo Theme

      Please note – Webkul extensions are fully compatible with all the third-party themes. As long as the theme works fine with the default Magento platform.

      Social Login

      For quickly allowing the customers to log in to LordTech website, social login integration is being used. With Magento 2 Social Login extension, the customers can use their existing Facebook or Google account credentials and do the recharge or shop online.

      Social Login

      Please note – Magento 2 Social Login extension also allows quick login functionality using Twitter, LinkedIn, and Instagram accounts as well.

      Single Page Checkout

      The checkout process is one of the most important parts of the e-commerce store. Here, the chances of customers abandoning their carts are generally high. There are many causes for this issue, but the same can be minimized using Single Page or One Page Checkout Process.

      Single Page Checkout

      Helpdesk Ticketing System

      Any online business is incomplete without having a robust, helpdesk ticket management system. For this, Magento 2 Helpdesk extension is managing all the queries of the customers. Further, there are lots of features for agent management, email piping, activity log, SLA, file attachments, etc.

      Helpdesk Ticketing System

      Disclaimer - Please note all the images and content used in this article belongs to their respective copyright owners. If you have any issues or complains related to this article, please send us an email to support@webkul.com

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      Platform/Framework
      Magento 2
      Products
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      Magento 2 HelpDesk
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      Bulk Order Processing for Magento 2