Prestashop Product FAQ - When new customers visit your online store, they are unaware of your business and policies. They may want to know about your return policy, shipping cost, refund policy, packaging tracking, terms of payment, and much more. If they don't get the answer to these basic queries quickly, they will be in doubt and may never proceed to purchase.
Answer to the questions quickly instills customers' confidence, improves their experience, and boosts your sales.
With the Prestashop Product FAQ extension, you can add a separate FAQ page to your website so your customers get answers to their queries without contacting support. Provide additional information about your products to customers
Separate FAQ Page
Add basic queries related to your business like delivery details, shipping details, etc on a separate FAQ page.
Create FAQ Categories
Add categories and assign them to your FAQs. Allow customers to filter FAQs by category.
Add Related Products
While adding the FAQs, map them to the related products.
Display FAQ section in the product page tab and footer.
Add & Manage FAQs and Categories
Post integration, two new tabs FAQ Category and FAQ List are added to the Prestashop back office.
Create a category by specifying the name, meta title, description, and keywords. Assign the FAQs to the categories. This will allow the customers to find the FAQs based on categories.
Admin can add FAQ by specifying FAQ title, content, and selecting the category under which the FAQ will display. Also, the admin can select the products on whose pages the FAQ will be listed.
Quickly edit FAQs/categories, check their status, and mass apply actions to save time.
FAQ Section on Product Pages
Sometimes, description and product details tabs may not be enough to provide the necessary information about your product. With Prestashop Product FAQ plugin, you can provide additional product information by adding questions related to the product on the product pages.
Help your customers understand the product in a better way by adding images, videos, downloadable links to answers using WYSIWYG HTML Editor.
You can display the FAQ section on the product page tab or footer.
Prestashop Product FAQ Features -
- The extension adds a separate page for FAQs in your Prestashop store.
- Add FAQs and map them to your catalog products.
- Create categories and assign FAQs to them.
- Adds a new tab named FAQ alongside Description and Product Details tabs on the product page.
- Display the FAQs on the product page footer.
- Associate FAQs with products while adding or updating them.
- Once assigned to the product, you can update the FAQ or even remove it for the product.
- Set meta title, description, and keywords for the FAQ category.
- Set the number of FAQs to display on the product page.
- Configure the number of FAQs to display on the FAQ page.
- Set the number of related product names to display along with FAQs.
- Enable, disable, edit or delete the FAQs.
- Enable, disable, edit or delete the category.
- Set the sequence in which you want to display the FAQs.
- Prestashop Product FAQ module is Multishop compatible.