BigCommerce SMS Notification -SMS Notification is the most effective way of customer service. Once your existing customers have received customer service texts they become more responsive to future promotional texts that add value to your business.
SMS gives you a greater ability to keep customers informed in a way that is personal and helps you to engage with them throughout the order process. To update customer through SMS, “BigCommerce SMS Notification” is developed.
This application allows admin to send SMS Notification to the customer regarding user registration, new order placement, update in order. An admin will also get SMS notification, whenever product stock is low and for an Abandoned cart.
This allows an admin to send the “Promotional Text Messages” to the customer. Therefore an admin creates a message of his choice for marketing purpose.
Note: For sending SMS, an application requires “SMS Gateway” through which user can send SMS to the customers. This application supports most popular “SMS Gateway” like Twilio, MSG91, Bulk SMS, Nexmo, Clickatell. An admin requires to sign up on these gateways.
BigCommerce SMS Notification- Features -
- Functionality to send SMS Notification to the customer for the events like "New Order Placed", "Update Order", "New User Registration".
- Send SMS Notification to an admin for events "Low Stock" and "Abandoned Cart".
- Admin can send marketing SMS to multiple customers at a time.
- Supports various popular SMS Gateway.
- Easy to set up "SMS Gateway" through API keys.
- Admin can create SMS templates for different events.
- Easy to configure and manage at admin end.