Description
Prestashop Product Questions And Answers - Posting questions and answers on the product page help in influencing the purchase decision of the customers. Customers can easily raise queries regarding the product and get all the answers. Admin can gain the confidence of the customers by answering their questions.
Note: PrestaShop Product Questions And Answers module is compatible with Webkul’s GDPR Compliance module.
Prestashop Product Questions And Answers Features -
- The module is multi-shop compatible.
- Select position to display Product Question and Answer block.
- Admin can allow only registered customers or everyone to post the questions and answers.
- Enable/Disable the automatic approval of questions and answers.
- Allow/Disallow the customers to vote for a question.
- Specify the character limit within which customers can post questions and answers.
- Set the minimum words required to post a question.
- Display the questions on the basis of “vote” or “date wise”.
- Allow/Disallow customers to like/dislike the answers.
- Admin can add the question and answer in multi-language.
- Admin can allow/disallow the customer to report abuse for an answer.
- Display the answer on the basis of “likes” or “date wise”.
- Enable/Disable the display of reCAPTCHA to customers while posting questions and answers.
- Configure on which events email notifications will be sent to admin and customers.
- Admin can view list of products for which the customers have posted questions and answers.
- View list of questions and answers posted for a product.
- Admin can view number of votes given to a particular question.
- View number of answers posted for the questions.
- Admin can also post the question and answers from the backend.
- Option to enable/disable questions and answers with a single click.
- Edit/Delete questions and answers.
Provide Product Information to Customers
With questions and Answers on the store, customers can get the accurate information regarding the product. When the customers get the product information they are looking for, they will more likely make a purchase.
Increased User Engagement
Q & A enables admin to have one-to-one conversation with the users which leads to increased user engagement on the store and helps in winning their trust. Posting of questions and answers regularly on your product pages also help with search engine rankings.
View Q and A
A separate tab for admin from where he can view list of all questions and answers posted for a product, add questions, answer the questions, view the user(customer, visitor, guest, or admin) who has posted questions and answers etc. With Q and A under one tab, admin can analyze what exactly customer are looking for a product.
Prestashop Product Questions And Answers Support -
For any query or issue please create a support ticket here http://webkul.uvdesk.com
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