Webkul Store
CS-Cart Order Fetch - UVdesk Open Source Module
1 Review(s)

Description

CS-Cart Order Fetch - UVdesk Open Source Module- With the help of the CS-Cart Order Fetch, one can integrate multiple CS-Cart channels with UVdesk open-source and validate the details of the order number on support ticket coming from your every channel. This module makes the support process easier and faster. This module gets the order related details like Order ID, description, quantity, total price, unit price, shipping, etc on the support ticket immediately for the support agent to confirm the Order Details and proceed with the needful resolution.

Note:-CS-Cart Order Fetch module is only supported by UVDesk version 1.0 or greater. To use this module first, you must have to install UVdesk Open Source Helpdesk.

Highlighted Features

 Deliver Fast and Flawless support

With this module reply master can resolve support queries faster by checking order information over the ticket.

 Double Quick Resolution

Centralize all your customer queries and live order details at one place helps to manage tickets more efficiently.

 Live connection to customer order data

Agents have real-time access to the product listing, shipping data, price, and other information agents need.

 eCommerce customer support

Check necessary order details from every CS-Cart channel into one connected dashboard.

 Validate Fraud Queries

Support staff or the agents can distinguish between the genuine and fraud customers by confirming order details.

 Instant Result For Quick Resolution On Ticket

With this module, Improve the efficiency and response time on the ticket system

Set up Module configuration

CS-Cart Order Fetch is easy to set up and use. After the successful installation of this module super admin can easily configure UVdesk Open Source Helpdesk with CS-Cart webstore in no time. Just a few steps and you are good to go with your CS-Cart order fetch module. The configuration settings required few configuration details

  • Channel Name
  • Website URL
  • Email address for the respective API administrator
  • API key for the respective API administrator

Connect Various CS-Cart channel with one dashboard

Delivering support across multiple eCommerce channels can be tedious thus CS-Cart order fetch module gives the ability to integrate various CS-Cart stores with UVdesk Open Source itself.

  • Save time and money instead of checking the order information through multiple websites of CS-Cart.
  • With this module, admin can also integrate any number of eCommerce stores with your helpdesk system.
  • All integration at one place gets conversion or support rate high.

Real-Time Access to check order details

This module includes live order data on support ticket directly from CS-Cart store which help you solve queries faster. Agents have access to validate orders in real-time.

  • Quick and fast support can be reached by getting order data on support tickets.
  • Super admin and other support agents can view the order information for better support.
  • No need to check the store again and again for order confirmation.

CS-Cart Integration

Almost sellers are selling over omnichannel. With CS-Cart order fetch module CS-Cart merchants expand their business and get more sales. This integration makes support agents reply faster with clear data of customer orders.

  • Integrating with such eCommerce platforms enables support agents to seamlessly fetch order details.
  • Grow your eCommerce business by delivering quick support.
  • Enhance customer experience by personalizing them along with order information.

Features 

  • Quick And Easy Integration.
  • Highly secure and flexible.
  • Open Source and highly customizable.
  • Save time and Sell more by managing tickets more efficiently.
  • Connect Various CS-Cart store with one dashboard
  • Fetch order related details directly on tickets using the order id
  • The support agent can rectify the support ticket is either fraud or genuine.
  • Confirm order details and priorities the support request to resolve the concern on time.
  • No need to visit CS-Cart webstore again and again to validate order details.
  • One can inspect the source code.
  • Best for enterprise or SME business.
  • Deliver excellent customer service in less time.
  • Save time by avoiding bogus queries.
  • Each agent has access to fetch the order details on the support ticket.
  • This module improves the overall support system with the efficiency of support staff.

UVdesk  Support -

For any query or issue please create a support ticket here http://webkul.uvdesk.com

5.0
based on 1 reviews
J
Jeans Quevedo
native.com/
Posted On - October 11, 2019
Great product and support
the guys from UVdesk solved all my problems with this system thank you very much
No Showcase.
Product Version
1.0
Supported Browsers
FirefoxGoogle ChromeInternet ExplorerOperaSafariMicrosoft Edge
Tags
Released
1 year ago
Last Updated
1 year ago
Supported Version
CS-Cart