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Odoo WhatsApp Chat Integration


Odoo Whatsapp Chat Integration: Whatsapp has gained popularity over the years and has 1.5 billion users in 180 countries.

Isn’t it great to offer support to your customers via Whatsapp?

Quick support lets you build strong relationships with your clients; as customers start to trust your service. Hence, it is time to offer them quick support with Whatsapp instant messages.

So, do you own Odoo website and thinking to offer the best support to your customers? If yes then Odoo Whatsapp Chat Integration can help you with it. The module integrates WhatsApp to your Odoo Website so that your customers can contact your team instantly.

Moreover, you can also Customize Whatsapp Chat Widget Colors as per the color of your Odoo website. Customers can check the availability status of the support team members. Summing up, it offers an easy way for your customers to connect with your team.

 Odoo Whatsapp Chat Integration Features

Customers can easily connect to you

  • Customers connect to you directly from their WhatsApp account.
  • Dedicated Team Member Can reply instantly from WhatsApp.

 Segregate Different Support Teams

  • Enable/Disable Checkbox to add a member to the Support Team.
  • Select the type of Support team for the ease of customers.

Set Default Description for Each Website

  • Add heading title and description which will be shown to your customers
  • You can set a unique description for each website

 Customize Whatsapp Chat Widget Colors

  • Set button color directly from the backend
  • Select background pop up and Heading color
  • Set text and description color directly from the backend

Availability of Support Team in the Chat Widget

  • Customers can see the Availability of the Team Member
  • Can check the type of Support team like business developers, technical support, etc

 Chat Widget in Odoo Website

  • Customers can see Whatsapp Chat Head in Odoo Website
  • They can see segregated support teams for quick assistance

 Create Support Members For Whatsapp Chat

You can create Support Members in Odoo Backend so that they can chat with the customers via Whatsapp.

You can add the type of Support Members like technical support, business developer, etc; so, that customer can select the prefered member.

Along witht that, you also needs to add support member's whatsapp number to continue the chat.

 Whatsapp Chat Option For Customers

Whenever the customer will land to your Odoo Website then he/she can see the Whatsapp Chat widget.

The customer can see the time period for which the support member is available to chat.

Moreover, he/she can select any type of support of the member to chat for the solution of the problems.

24Dokan- Transform the Landscape of Online Arabic Grocery Shopping in Malaysia

24Dokan, a Kuala Lumpur, Malaysia-based mobile commerce platform, offers online grocery shopping with a wide range of items, founded in 2020 by Zawiajaya Food & Beverages Sdn. Webkul's help for customizing their grocery shopping app, aiming to enhance user experience and attract more customers. With Webkul's assistance, 24Dokan achieved its business goals, offering a hassle-free shopping experience.

  • The mobile app is built on Odoo eCommerce.
  • WhatsApp Chat Integration enables seamless communication and interaction with users.
  • Supporting multilingual Arabic RTL language for seamless integration.
  • Pop-up Screen for the new version. Social login API integration on the login page.
  • Customers can easily make their payments through payment gateway integration.
  • Read the full 24Dokan Case Study to know more.

 Dedicated Support For Your Odoo Whatsapp Chat Integration Module

Webkul's dedicated support provides you with the customizations and troubleshooting solutions for your Odoo Whatsapp Chat Integration Module.

For any query or issue please CREATE A TICKET HERE

You may also check our other top-quality Odoo Extensions.

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4 years ago
Last Updated
4 months ago
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