Description
Prestashop Intercom Integration: Exceptional customer service is the key when it comes to running any successful eCommerce store as it helps build customer loyalty and increase conversions. Clients who are satisfied with your customer service will likely buy from you again in the future. Customers with unpleasant experiences will never come back to your store costing you both your reputation and money.
Offering live chat support is one of the most effective ways to improve customer service. Prestashop Intercom Integration lets you provide an opportunity to your customers to contact you for any queries and get instant support.
When customers find the answers to their questions in real-time, they will feel more confident while making the purchase.
Highlighted Features
Enhance Customer Support
Provide memorable customer experience by improving customer support with live chat.
Easy Acessibility
Show Intercom chat window on various store pages. Visitors don't have to waste time finding your contact page.
Customize Chat Window
Change look & feel of Intercom chat window by setting welcome message, wallpaper, and uploading header logo from Intercom account.
Prestashop Intercom Integration Features -
- Add Intercom Messenger to your store.
- Allows you to connect with your customers directly from your store.
- Display messenger widget on home, category, search, product, order, and cart pages.
- View all the messages sent by the customers in your Intercom account.
- Set the welcome message to be displayed on the Intercom chat window from your Intercom account.
- Also, you can customize the look and feel of Intercom messenger by setting the background color, wallpaper, and uploading the header logo from the Intercom account.
How The Module Works
Post-installation, you need to specify the App ID you obtained from your Intercom account in the configuration settings. Once you specify the App Id, the Intercom messenger widget gets added to your Prestashop store.
The Intercom Messenger is displayed on the store pages you selected while configuring the module settings. Users can simply click on the messenger widget and ask any queries about a product or service.
Helps Make Faster Purchase Decisions
Imagine that a user visits your store and is browsing the products. He saw a shirt that he would like to buy but he has some doubts and wishes to clear them before making the purchase. Now, he will start looking for ways to contact you and in case he won't get the answer to his questions on time, he will leave your store and look else where.
With live chat, your customer does not have to send an email or wait in a phone queue to ask the queries. Prestashop Intercom Integration enables you to have real-time conversations with your customers while they are on your store and quickly respond to their queries. Answering customer questions immediately will help you build customer trust, loyalty, and boost conversions.
Prestashop Intercom Integration Support -
For any query or issue please create a support ticket here http://webkul.uvdesk.com
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