The QloApps Customer Wallet is a smart digital wallet solution for QloApps that allows customers to add money to their wallet and use it for hotel bookings, food, games, and other hotel services without relying on cash payments. It provides a smooth, secure, and convenient cashless experience for guests during their stay.

With features like wallet recharge, partial wallet payment, instant cashback rewards, and quick refunds, this module enhances customer satisfaction and improves payment flexibility. Customers can recharge their wallet online, use wallet balance during checkout, and even combine wallet payments with other payment methods if the balance is insufficient.

The module also gives hotel admins complete control over wallet management. Admins can configure wallet settings, manage customer transactions, create cashback rules, credit or debit wallet balances, and track all wallet activities from the back office. Additionally, automatic wallet refunds and cashback rewards help improve customer loyalty and encourage repeat bookings.