Description
Odoo POS Order Sync: As the trend shifts towards superior customer experience, the tendency to wait for the service is not entertained at all by the customers nowadays. Deliver it now or they move somewhere else.
Long queues tend to make chaos and make the customers leave the shopping cart leading to loss of an assured sale. Overloading one POS would also result in inefficient management. Moreover, when you are dealing with multiple POS sessions, it is important to maintain the accuracy without compromising with the efficiency.
Odoo POS Order Sync Module synchronizes multiple live POS sessions and helps to divert some load towards other POS machines. The Odoo POS user can send POs sales quotations from his POS session to any other POS session.
It creates a link between multiple sessions such that the POS user at one end can create an order(quotation) and send to another POS user at the other end and the latter then validate it by making the payment.
Odoo POS Order Sync Features
- The module allows the Odoo POS user to send a POS sales quotation from one POS session to another during a running POS session.
- Any useful internal notes can also be added to the quotations before sending it.
- The recipient can view the sent quotation and create sales orders from his POS.
- The status of the sent quotations can also be checked by the sender from his POS session.
- The quotations generated in the Odoo backend show the details for the POS session of the sender and the recipient.
The Purpose Behind Developing Odoo POS Order Sync Module
What issues does Odoo POS Order Sync Module solve for the Odoo users:
- Reduce Queue Abandonment
The following statistics show the need to implement the required systems for any contingencies.
‘Customers are likely to abandon a queue after only 2 or 3 minutes if it's not moving fast enough.’
‘Half of the customers will purposely avoid a brand in the future if they had to wait longer than 5 minutes.’
Any technical fault in the POs during order processing or bulk handling orders can lead to customer balking or queue abandonment. Odoo POS order Sync helps to distribute the load between multiple POS for a quick resolution and keeps the queue in motion.
- Better Customer Experience
Never let your customers wait unnecessarily for a service or you can lose one of your regulars or high-end customers.
‘48% of customers have avoided a retailer because of someone else's negative experience.’
‘US businesses lose an estimated $83 billion in sales annually due to poor customer experiences.’
‘66% of consumers who switched brands did so because of poor service.’
Odoo POS Order Sync makes sure that the orders put in one POS can be sent to another in case of an issue with the POS or the POS user to provide better customer experience to the customers.
- Eliminate Inconvenience
Making your customers wait due to rush hour or any unprecedented event can cause disruption and unwanted inconvenience to your customers especially when they are waiting for service.
The order(s) taken in the event can be easily moved to another POS for quick processing. This ensures the line is moving no matter what. Handle and distribute a multitude of orders coming your way.
Use Case Scenarios
- Restaurants
Whether its a Diner or take away, no one wants to wait long for their food to be delivered. Catering to numerous guests simultaneously can lead to errors, improper delivery or delay in service.
(Please Note: If you wish for any feature to be added to the module as per the requirements in your restaurant please contact Our Support Team)
- Retail Stores
Shopping for groceries can be frustrating if the queue isn’t moving fast enough at the checkout. Losing an assured sale due to a long queue isn’t a good strategy. Odoo POS Order Sync Module reduces the excess load from one POS. The quotations of the products can be sent to other POS to process faster checkout.
Other Odoo POS Modules
Dedicated Support For Odoo POS Order Sync Module
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For any query or issue please CREATE A TICKET HERE
You may also check our other top-quality Odoo Extensions.