Odoo Marketplace Buyer Seller Communication -A whole range of circumstances demands a mode of communication between customer and seller to sort thing out. Buyer-Seller messaging service can be a boon to your marketplace. Odoo Marketplace Buyer Seller communications Extension allows your marketplace buyers/customers to write directly to the seller through the product page or seller profile for any query or feedback.
The customers can simply fill out the form on the website, put in their query and send it directly to the seller. The admin can monitor and answer every communication between buyer and seller. Additionally, the feature for buyer-seller conversation can be enabled/disabled individually for each seller by the admin. The mail notifications for every new message thread is automatically sent to both admin and buyer.
Note: Odoo Marketplace Buyer Seller Communication is a dependent module for Odoo Multi Vendor Marketplace. The base module needs to be installed first for Odoo Marketplace Buyer Seller Communication Module to work.
Odoo Marketplace Buyer Seller Communication Features-
- It allows the buyers to directly contact sellers for any query or feedback.
- The buyer can contact sellers via product page or seller profile.
- The messages can include an image, documents or any other file in the message.
- The status of the message thread can be changed as per the situation to keep track of the progress.
- The admin can view, monitor and update any conversation from all sellers on the marketplace.
- The messages can be sorted according to the status or date.
- Mail notifications for every message added to the thread are automatically sent to the buyer and seller.
- The admin can enable the buyer-seller communication feature for every seller individually.
Dedicated Support For Odoo Marketplace Buyer Seller Communication Module-
Webkul's dedicated support provides you with the customizations and troubleshooting solutions for your Odoo Buyer Seller Communication Module. For any query or issue please CREATE A TICKET HERE