Description
Multi-Vendor SMS Notification for WooCommerce: In the era of digitization, it is important for businesses to interact and provide a quick response to the customers. This will eventually enhance the user experience and develop goodwill amongst the customers.
Multi-Vendor SMS Notification for WooCommerce provides a walkway to a better synergy amongst the businesses and the customers. Twilio communication infrastructure is such that it connects traditional transmission techniques to the digital world.
It offers a limitless and cost-effective hike for any online business by providing versatile communication solutions.
Please Note - Multi-Vendor SMS Notification for WooCommerce module is a marketplace add-on, so you must install WooCommerce Multi Vendor Marketplace first.
Highlighted Features
Notification texts on approval/disapproval
The sellers receive notifications when the admin approves/disapproves any seller.
Product Publish Notifications
The sellers will receive notification texts if the admin publishes any product.
Notifications for Order Events
Both customers and sellers will receive notification texts if admin changes the status for any order.
Product Review Notifications
The sellers and the admin will receive notifications when a customer write a review for any product.
Why We Need WooCommerce Multi Vendor SMS Notification?
WooCommerce Multi Vendor SMS Notification offers real-time updates to customers and vendors, improving the customer experience and reducing communication gaps.They provide order tracking, delivery updates, and personalized engagement. In a multi-vendor setup, vendors receive notifications about new orders and inquiries.
SMS notifications enhance trust, security, and mobile accessibility, and they can also serve marketing purposes. Overall, they ensure timely communication and transparency, leading to a smoother e-commerce experience.
Benefits
Multi-Vendor SMS Notification helps to provide quick response to the customers so as to keep customers intact to your store. It is an efficient way to develop goodwill among the customers and establish a healthy relationship with the customers.
- SMS notification messages will be sent to notify the customers and sellers.
- It is an efficient way to provide a quick response to the customers.
- Both customers and sellers are notified about the order status.
- The admin and seller are notified if any new order is placed.
- The customers will be intact to your store and conversion rates will be relatively high for a site.
Fetching Credentials from the Twilio website
Twilio provides a developer platform which facilitates better communication experience for the customers.
By inculcating Twilio services into businesses as it enhances the communication networks. The user will have to register with the Twilio website in order to fetch the SID and the Token details.
- The user can visit Twilio website to sign up with the Twilio SMS provider.
- In the sign-up page, the user will have to enter the details like name, email, password.
- The user can retrieve the credential details of the SID and Token after successfully signing up.
- Through Multi-Vendor Twilio SMS Notification, the business enterprises can establish a healthy relationship with customers.
Backend Configurations for Multi-Vendor Twilio SMS Notification
Once the credentials are retrieved from the Twilio website, the admin can configure the settings for Multi-Vendor SMS Notification.
The admin can set the configurations for the SID, Token, and Phone Number with country code under the configurations settings page. The SID and the Token can be fetched from the Twilio website.
- Admin will receive the SID and Token configuration details from the Twilio website.
- The admin will have to sign up with the Twilio website and fetch the credentials.
- The SID credential detail is received from the Twilio website.
- The Token details are retrieved from the Twilio website.
- The admin needs to enter the Phone Number with country code.
Frontend Workflow
Through Multi-Vendor SMS Notification, the notification will be sent to the customers when the status of the order is updated. The customers will have to enter a phone number at the time of registering with the site in order to receive the text notifications.
- Both the customers and sellers will receive notifications when customers place the order.
- The sellers and customers will receive notifications 'order cancellation'.
- If the 'order fails', the customer and seller will receive SMS notifications.
- If the order is put 'on hold', the sellers and customers will receive SMS notification messages.
- Both sellers and customers will receive 'order processing' SMS notifications.
- The sellers and customers will receive SMS notifications on 'order completion'.
- The sellers and customers will receive notifications if the customer requests for a refund.
- If a password is reset, both the seller and customer will receive SMS notifications.
- Notifications regarding the status of the purchase made are sent to the customers.
Complete Features List
- The sellers will receive notification texts if the admin approves the seller.
- The admin can disapprove a seller and the seller will receive disapproval notification texts.
- Sellers will receive SMS notifications when admin will publish any product.
- Both the admin and seller will receive notifications when a seller registers to a store.
- Sellers, as well as the admin, will receive notification when customers write product reviews.
- The admin and sellers will receive the 'low stock' SMS notification messages.
- Sellers will receive notification messages when the product goes 'out of stock'.
- Both the customers and sellers will receive notifications when customers place the order.
- The sellers and customers will receive notifications 'order cancellation'.
- If the 'order fails', the customer and seller will receive SMS notifications.
- If the order is put 'on hold', the sellers and customers will receive SMS notification messages.
- Both sellers and customers will receive 'order processing' SMS notifications.
- The sellers and customers will receive SMS notifications on 'order completion'.
- The sellers and customers will receive notifications if the customer requests for a refund.
- If a password is reset, both the seller and customer will receive SMS notifications.
Support
For any query or issue, please create a support ticket here http://webkul.uvdesk.com/
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