Webkul Store
Product Question Answers for Shopware 5

Description

Product Question Answers for Shopware 5:This module allows the customers to view and add queries related to any product on its product page. The merchant can approve the query/answer of the customer and then only it will be visible on the product page. Only logged-in customers can add queries/answers related to the product.

Highlighted Features

 Question Approval

Admin can approve/disapprove the question asked by the customers.

 Customer Login

The customer has to login is mandatory before posting any question about the product.

 Ask Question

Customers can ask any number of question-related to the product.

 Admin Management

Admin can answer the question and can edit and delete the question.

Manage Questions

In this module, the admin can manage the customer question and answers. Admin can approve/disapprove of the questions asked by the customer and admin can easily answer the questions asked by the customers. Admin can view all the answers for any particular question and admin can even provide their answer.

  • The admin can manage the answers.
  • The admin can approve/disapprove question.
  • The admin can edit and delete the questions.
  • The admin can view all the answers for any particular question and admin can even provide their answer.

Ask Question

In this module, the customer will find an "Ask Question" on the product detail page. After clicking on that the customer will be able to ask the admin questions regarding the product before placing the order. The customer has to login (as per the configuration set) before posting any question about the product. After the login, customer can ask their question, and enter title and description then submit.

  • The customer will have to log in to ask any questions.
  • Customers can ask any number of questions.
  • For asking the question, the customer will ask their question and enter title and description then submit.

What are the Question and Answers?

In this module, consumers can simply view and ask some questions related to products. It permits consumers to explain their difficulties before buying a product. After the consumers have asked a question for a particular product, the store owner can make a reply back.

The Store owner can manage all the questions and answers from the backend. The store owner can approve and disapprove the question/answer of the consumer and then only it will be apparent on the product page. This extension is fully managed by the store owner.

If the store owner wants to show a question in-front-store then it will appear. In this extension, only logged-in consumers can ask any questions associated with the products.

How Does Question & Answer Work?

This extension permits the admin to establish a question & answer section for his products. The most important part of this extension is that only logged-in consumers can request any question associated with the products.

This extension provides a way of communication with the store owner and the consumers for clearing the challenges about the products. This extension is unique as it provides the Store owner to establish a specific question and answer segment for his products.

If a question has been previously asked by someone other then the consumer can simply get the answer to his question by reading the answer for the same.

Use Case

This extension provides a proper way to create specific connections with consumers. The store owner can build a strong connection with the consumers and can give a better store experience by solving the customer's interests for the products using the product question-answer section.

The consumers can immediately ask questions to the product owner that’s the admin of the store, and the admin can make a reply to the similarly.

Moreover, If a particular question has been previously asked by someone else then the consumer can simply get the answer to his question by reading the answer for the same.

Why should we use question and answer for our e-commerce platform?

This module is very helpful in solving the queries of the customer before buying products from the e-commerce store. The store owner can inform consumers all they want to know about the products.

With the help of this module, consumer engagement will increase and the store owner will develop your services. The more consumers engage with your product the more possible they are to turn into genuine consumers.

Features

  • Added menu for listing product query into the items menu bar.
  • The customers can view all the product queries with relative product id and customers.
  • The admin can approve/disapprove questions and give answers.

 Support

For any query or issue please create a support ticket here http://webkul.uvdesk.com/

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Product Version
1.0.0
Supported Browsers
FirefoxGoogle ChromeInternet ExplorerOperaSafariMicrosoft Edge
Category
Tags
Released
1 year ago
Last Updated
1 year ago
Supported Version
5.5.x5.6.xShopware