Description
Prestashop CallBack Request - Finding out ways to get in touch with visitors can prove to be one of the major challenges for the eCommerce players. Your store visitors may hesitate to initiate contact with you. Adding a callback widget on your store will help you overcome this problem.
A callback widget offers your visitors to be able to reach out to you without making them call you. Visitors just need to enter their name, phone number, and date & time to receive a call back from you.
Communicating with your visitors over the phone will help you provide more information, answer all their questions, and gain their trust.
Highlighted Features
Highly Customizable
Multiple options are provided in module to customize the appearance of callback request form.
Provide Better Support To Customers
Voice contact helps you respond to customer's queries quickly and improve customer experience.
Easy Accessibility
Callback widget appears on all the store pages. Visitors don't have to waste time finding your contact page.
Helps With Purchase Decision
Answering all the questions and solving all the issues helps customers make a purchase decision faster.
Prestashop CallBack Request Features -
- Add callback request form on the Prestashop store.
- Receive callback request emails on your email id or choose another email id on which you want to receive emails.
- Configure border radius and width of the callback request form.
- Choose to display callback request icon on bottom-right, bottom left, top-right, or top-left position of the page.
- Customize callback request form by setting its border, background, and text color.
- A separate tab to view all the callback requests submitted by the customers.
How The Module Works
Post-integration, a callback widget gets added on the store. When a user visits your store and explores the products, he gets some doubts which he wants to get cleared. The user can simply click on the callback widget and submit the callback request form by providing his name, contact number, and preferred date & time of the call. When a user fills up the form, you will receive a notification on your email id and call him right away while he is still at your store.
Generate More Leads
When a visitor is requesting a callback on your store that means he is interested in buying. By calling the visitor you can understand his needs and answer all their questions. Quickly responding to the queries will help you turn visitors into leads and build trust.
Capture Visitor Details
Allowing visitors to submit the callback form will help you gather their phone numbers. Each time a visitor requests for a callback, his name, and phone number gets saved under a separate tab in the back office. Capturing the phone numbers will help you attract potential customers to the store by notifying them about significant events such as new launches, upcoming sales, discount offers, etc.
Prestashop CallBack Request Support -
For any query or issue please create a support ticket here http://webkul.uvdesk.com
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