Description
QloApps Mosler Smart Lock Connector connects Mosler smart locks with your QloApps system, helping hotels manage room and common-area access without traditional keys or manual intervention.
This module automates eKey and passcode generation, improves security, and simplifies the guest check-in experience. Admins can map hotels, buildings, and physical rooms to Mosler locks, allowing guests to receive digital access credentials for their stay. The module also supports common-area access restrictions based on room types, giving hotels greater control over guest access.
QloApps Mosler Smart Lock Connector ensures convenient, secure, and keyless access for guests while reducing front desk workload and streamlining hotel operations.
Highlighted Features of QloApps Mosler Smart Lock Connector
Smart Lock Assignment to Rooms
Admins can map each hotel to its corresponding Mosler site and building, then assign the matching Mosler room to each physical room in QloApps. This ensures that guest access is generated for the correct room.
Contactless Check-In Experience
Guests receive their room access credentials via email before check-in, allowing them to access their rooms without collecting physical keys from the front desk.
Common-Area Access Management
Admins can configure common areas such as gyms, pools, and lounges and restrict access to selected room types. Alternatively, access can be enabled for guests from every room type within the hotel.
Enhanced Security
The module automatically generates guest access credentials and revokes access at checkout, upon cancellation, or after a configurable grace period. Admins can also revoke or regenerate access credentials when required.
How QloApps Mosler Smart Lock Connector Works
- Once a booking is confirmed, the system requests Mosler access credentials for the guest. Depending on the configuration, it can request a passcode, an eKey, or both.
- Guest access emails are sent automatically according to the configured schedule. Admins can also resend access emails manually from the booking's order page.
- Access is updated automatically when booking dates change, rooms are reallocated, or room assignments are changed.
Lock Configuration
- Admins can map each QloApps hotel to its corresponding Mosler site and building.
- Physical rooms can be linked to their corresponding Mosler rooms through the room-type configuration.
- Admins can import the latest site, building, and room information from Mosler using the Import Rooms button.
- Each building can be mapped to only one QloApps hotel to prevent duplicate assignments.
Common-Area Configuration
- Admins can create common areas such as gyms, pools, and lounges for Mosler-enabled hotels.
- Each common area can be linked to its corresponding Mosler room.
- Access can be restricted to selected room types using the room-type access settings.
- Leaving all room types unchecked allows guests from every room type in the hotel to access the common area.
General Configuration
- Admins can configure the Mosler API key, tokenized booking webhook URL, and callback HMAC secret.
- The Enable eKey option allows the system to request both PASSCODE and EKEY access types. When disabled, only PASSCODE is requested.
- Admins can configure the grace period for revoking access after checkout.
- Email settings allow admins to configure how long before check-in the access email should be sent and whether a reminder email is required.
Cron Setting
- The cron job processes pending guest access emails and revokes access for expired bookings.
- It ensures scheduled tasks run automatically without requiring staff to open the QloApps Back Office.
- Admins must configure the cron job on their server to ensure scheduled emails and access revocation work reliably.
Admin Control & Access Management
- Admins can view guest access details, including eKeys, lock IDs, and passcodes, from the booking's order page.
- They can remotely unlock doors, revoke access, or regenerate access credentials when required.
- Admins can resend access emails for individual rooms or send all active access emails for a booking at once.
- The module provides a Test Webhook option to verify callback connectivity with Mosler before going live.
QloApps Mosler Smart Lock Connector Support
For any queries or support requests, please create a ticket through QloApps Support .
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