Webkul Store
Opencart Multi Tenant Marketplace Seller Buyer Chat (Socket Based)

Description

Opencart Marketplace Seller Buyer Chat (Socket Based) - Opencart Marketplace Seller Buyer Chat module establish a real-time chat between buyer and sellers. This is a socket based chat module due to which it is very fast and the message is received in real time. Sellers can chat with multiple customers in one time. Sellers and customers can see their chat history also, customers can email the chat transcription. Sellers have the option to block/unblock customers from chat. This module will help the customers in a significant manner allowing them to directly chat with the seller for their queries.

Please Note -

  • Opencart Marketplace Seller Buyer Chat (Socket Based) is an add-on of the Opencart Marketplace Module. To use this module, you must have installed Opencart Marketplace Module
  • This module supports all templates and themes including the Journal theme.
  • Opencart Marketplace Seller Buyer Chat (Socket Based) module supports the Multi-Store feature of default Opencart.

Opencart Marketplace Seller Buyer Chat (Socket Based) Features -

  • Socket based chat module due to which it works fast.
  • Template based using handlebar.js.
  • Sellers can chat with multiple customers in one time.
  • Sellers can block/unblock customers from chat.
  • Sellers can delete the conversation with customers.
  • Sellers can change their online status to busy or offline.
  • Sellers can use emojis in chat.
  • Customers can email their chat transcript.
  • Chat transcript is sent in the form of PDF.
  • Customers can check their complete chat history.
  • Customers can set their profile image for the chat.
  • Customers have the option to report the manager.
  • Admin has many options to configure the appearance of the chat window.
  • Admin can see all the conversations between sellers and customers.
  • Admin can delete any conversation.
  • Both the sellers and customers can add attachments in their respective chat windows.
  • Also, emojis can be sent along with the messages at both the sellers and the customer end.
  • A push notification icon lets you know that chat is still active.

Admin Configuration and Management

After the installation of the module admin can configure the server settings, general settings, appearance and default messages of the module. Admin can also see all the conversations between seller and buyer and delete them.

  • Admin can configure chat notifications.
  • Admin can configure message font, colour, style, and background.
  • Admin can configure the appearance of the registration field under the chat window.
  • Admin can configure the appearance of the chat window.
  • Admin can enable push notification.

Customer Management

Customers can check from the product page if the seller is online or not. If seller is online then customers can ask their question and get the reply. Customer can check their complete chat history and email it in the form of PDF.

  • Customers can generate chat with sellers.
  • Customers can set their profile image.
  • Customers can email chat transcript.
  • Customers can check complete chat history.
  • Customers can use emoticons in chat.
  • Customers can add attachments to their respective chat windows.

Seller Management

Seller’s can receive the customer’s message if they are online. Also, sellers can check the online status of the customers to whom they had the chat before. Sellers can chat with multiple customers, check chat history, block / unblock the customers from chat, change their online status.

  • Seller can change their online status.
  • Sellers can check and delete chat conversation.
  • Sellers can block/unblock customers from chat.
  • Sellers can use emoticons in chat.
  • Sellers can add attachments to their chat windows, respectively.

Opencart Marketplace Seller Buyer Chat (Socket Based) Support -

For any query or issue please create a support ticket here http://webkul.uvdesk.com/

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Product Version
3.1.2.0
Supported Browsers
Firefox 5+Google Chrome 14+Internet Explorer 7Internet Explorer 8Internet Explorer 9Opera 11Safari 5
Tags
Released
3 years ago
Last Updated
3 months ago
Supported Version
OpenCart2.x.x.x3.x.x.x