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      BigCommerce Ask A Question

      BigCommerce Ask A Question: Sometimes while purchasing products online, a customer has some query about the product. In that case, if that query is not cleared then there is a chance of losing prospective customers.

      To make customers able to ask a question about the product directly to an admin, “BigCommerce Ask A Question” is developed.


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      BigCommerce Ask A Question- Sometimes while purchasing products online, a customer has some query about the product. In that case, if that query is not cleared then there is a chance of losing prospective customers.

      To make customers able to ask a question about the product directly to an admin, “BigCommerce Ask A Question” is developed.

      This application allows a customer to ask a question about the product and an admin would reply to the customer. Therefore it makes the shopping experience more reliable and trustworthy.

      When an admin replied to the customer’s query, it helps to build loyalty and trust towards the business. It helps an admin to easily communicate with the customer.

      It provides a mailbox where an admin can view all the questions asked by customers. An admin can view the questions under the status “New”, “Open”, “Answered”, “Trash”. Admin can easily search any mail through keyword. Admin can also modify the fields of “Question Form” of customers.

      BigCommerce Ask A Question- Features -

      • Customers can easily communicate with an admin and vice-versa.
      • Admin can view the status of Question as "New", "Open", "Answered".
      • Admin can create custom fields for "Question Form".
      • Email Notification will be sent to an admin when a customer asks a Question.
      • Email Notification will be sent to customers when an admin replies.
      • An admin can view top 8 latest Questions in Dashboard.
      • Easy to search a "Question" in "Mailbox" through keywords.
      • Easy to configure and manage at admin end.

       BigCommerce Ask A Question- Support

      For any query or issue please create a support ticket here http://webkul.uvdesk.com

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      Move to Cloud Today

      AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.

      GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.

      In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.

      Default Configuration Details of Server

      • 1 GB RAM
      • 1 Core Processor
      • 30 GB Hard Disk
      • DB with 1 GB RAM and 1 Core Processor

      * Server Configuration may vary as per application requirements.

      Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

      Get Started with Cloud

      Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation Paid Service

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