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Customisation Terms and condition
- Customization will be same as per discussed requirement , customization will not include any further changes or additional changes . Any further or additional changes will consider as a separate project and will be quoted separately .
- Customization support will be valid of one month only from the delivery of the project . For further support you need to extend the support . Thats means for any further help or bug /error fix you will have to pay accordingly .
- Customization cost will not include any of our existing extension installation or exchange of the extension ( if its not quoted within the project cost ) .
- During our project Customization please dont edit or change any of the files also its advisable to have the backup every-time . If you are making any changes please make a backup of the files / folder / database / setting and inform us first ( if we are working on the project or your support period exist )
- Customization charge will include in a single template that means if during / after the Customization if you will change the template and if things goes wrong we will not be responsible for this .
- All the communication will take place through our help desk system (webkul support ticket) . if needed we can discuss or communicate in skype once in week or month (we dont allow screen sharing and remote desktop )
- Customization cost will not include any free consulting beyond the scope of the project.
- if you are making any changes by yourself or by your team and if something broke then we will not be responsible for that even in support period of the module or project
- Customisation will follow all the rules and guidelines of webkul standard license policy - https://store.webkul.com/license.html