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- Description
- Reviews
- FAQ
- Customers ()
- Specifications
- Cloud Hosting
- Changelog
CS-Cart ChatBot- If a customer asks a query and is answered by a machine with precision. This helps store owner to interact with their customers which build trust between both of them. Every customer wants to enquire about the product and then purchase it chatbot gives this option to them.
CS-Cart ChatBot helps store owners to set up it for customers' queries and answer them with a text message. Customer can find their order status, products, and support. A chatBot is an intelligence system that simplifies store owners’ work to handle customers' queries.
Highlighted Features
General Settings
The admin will set the general settings for the chatbot.
Theme settings
Theme settings created for how chatbot will look like for users.
Message flow
Message flow based on admin settings which are set according to customer requirements.
Multi-language support
The CS-Cart Chatbot supports the English and Russian languages.
Why do we need CS-Cart ChatBot?
Queries and replies both are interrelated with each other so when a machine replies with accuracy and precision it enhances the customer experience. In an online store, customer has multiple queries related to the product, services, and support.
Enabling a chatbot in the store gives the benefit to the admin by answering the customer's queries.
CS-Cart Chatbot add-on allows businesses to do automated communication with their customers. The chatbot can send and receive messages from the users. Customers can search for the products, hot deals and can track their orders from the Chat area.
You can ask whatever you want at any time, and a customer will get an immediate reply. Therefore it results in an excellent Customer services Experience and hence profits the business.
Query Submission
Customers can submit their queries directly through the chatbot when they need assistance related to orders, products, or store offers.
- Each submitted query is recorded and assigned a reference ID for tracking purposes.
- All submitted queries are displayed in the admin panel for easy management.
- The admin can review and respond to customer queries accordingly.
- Customers can later view their submitted queries and track responses using the reference ID.
Track Orders
The Track Order feature allows customers to easily check the status of their orders directly through the chatbot without navigating through multiple pages on the store.
- Customers can select the Track Order option from the chatbot interface.
- Once the order details are verified, the chatbot displays the order status and related information.
- Customers can click on the Order ID link to view complete order details.
- The Order ID link redirects users to the Order Details page on the storefront for more information.
Search Product
Customers can find the desired product by search.
- By entering the product name, users can find the desired product.
- Users can find products by category.
- Users can also check hot deals for any product.
CS-Cart ChatBot- Support
For any query or issue please create a support ticket here http://webkul.uvdesk.com
You may also check our other top-quality CS-Cart Plugins.
Specifications
Product Version1.3
Released7 years ago
CategoryCS-Cart, Customer Experience, Marketing,
Last UpdatedApril 30, 2026 (4 days ago)
License Single application
Supported VersionsCS-Cart CS-Cart Multivendor 4.16.x 4.17.x 4.18.x 4.19.x 4.20.x
Recent Reviews
Write a reviewChat bot support appreciation
Posted On -
August 12, 2021
Am really excited with Webkul. This is a really a reliable supportive team that helped at every stage during the set up of the chatbot system, really looking forward to working with them again. The chat bot itself works like magic HIGHLY RECOMMENDED
Frequently Asked Questions
How many languages are supported by the chatbot?
Two languages supported by the chatbot are English and Russian.
How does the chatbot reply?
The admin needs a Dialogflow account which needs to integrate with the chatbot settings.
What kind of services can be managed by Chatbot?
The admin can manage the services like Hot Deals, Product Search & Track Order from the backend.
Will the admin set the theme for the chatbot?
Yes, the admin can set the theme from the backend panel.
Can the customer clear the chat?
Yes, customers can clear the chat.
Move to Cloud Today
AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.
GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.
Azure free tier hosting for one year with 25+ always free services, for more details please visit Azure Free Tier.
In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.
Default Configuration Details of Server
- 1 GB RAM
- 1 Core Processor
- 30 GB Hard Disk
- DB with 1 GB RAM and 1 Core Processor
* Server Configuration may vary as per application requirements.
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.
Get Started with Cloud- - Feature Add (+)
- - Feature remove (-)
- - Bug Fixed (!)
- - Modification (*)
Version 1.3
- + Updated the chat typing bubble.
- + Added ID redirect page functionality.
- * Updated the chatbot UI.
Version 1.2
- ! Fixed the internal server error issue.
- ! Fixed the search product and order track issue in chat bot.
- + Updated the chat bubble.
Version 0.0.6
- ! Fixed Git issues.
- * Updated Russian language file.
Version 0.0.5
- ! Fixed Git issues.
Version 0.0.4
- + Some updation in Dialogflow ZIP file.
Version 0.0.3
- ! Fixed Git issues.
Version 0.0.2
- ! Fixed Git issues.
- + Added README.md.
- + Added Dialogflow V2 API compatibility.
Version 0.0.1
- + First commit.
