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    PrestaShop Buy Products via WhatsApp

    PrestaShop Buy Products via WhatsApp: Do you often think of integrating the most popular social media platform i.e., WhatsApp for facilitating chats & orders through them? If Yes, then PrestaShop Buy Products via WhatsApp module would be something that you must try for your online shop. The module integrates the feature through which your customers can initiate chats on WhatsApp, share products with you & even place an order on WhatsApp itself. It will make the process easier by notifying you each time a customer shares a cart or places the order on your most handy device i.e., Mobile.

    PrestaShop Buy Products via WhatsApp module is compatible with PrestaShop 8.x.x

    PrestaShop Buy Products via WhatsApp PrestaShop Buy Products via WhatsApp PrestaShop Buy Products via WhatsApp PrestaShop Buy Products via WhatsApp PrestaShop Buy Products via WhatsApp PrestaShop Buy Products via WhatsApp PrestaShop Buy Products via WhatsApp PrestaShop Buy Products via WhatsApp
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    PrestaShop Buy Products via WhatsApp - The use of social media platforms has increased multi-fold in the last few years. The user-friendly interface & easy to use functionalities are some of the highlighting features that are making them so popular among the new users. And, the increasing user base is one of the prime reasons for businesses that made them seriously evaluate their pros and cons of use. After varying degrees of research & analysis, many businesses agree that social media platforms bring some serious benefits with it indeed. Even many people outside of eCommerce also unanimously agree that the right use of social media can reap some noticeable profits in the long run. That's why we thought to use one of the popular social media platforms i.e. WhatsApp & provide merchants with a chance to benefit from it. And, the result of that thought is PrestaShop Buy Products via WhatsApp module.

    The basic aim of coming up with such a module is to empower customers to buy the product even via WhatsApp. Along with it, we also added the functionality to let customer even initiate a general chat with the admin regarding enquiries/issues. It will also bring transparency in the resolution of issues as the chat would always be available at the customer end even if the admin deletes it afterwards.

    PrestaShop Buy Products via WhatsApp

    Highlighted Features

     Facilitate Chats

    Customers can initiate a chat with store owners to raise their queries & concerns.

     Share Products

    Customers can share products on WhatsApp to enquire or show interest in them.

     Customize Share Message

    Customize the message that will be sent by customers while sharing the products.

     Apply Vouchers

    Let customers apply available vouchers even on WhatsApp orders.

    PrestaShop Buy Products via WhatsApp Features -

    • Offer your customers to buy products via WhatsApp.
    • Show WhatsApp share button on product tiles as well as product page.
    • Choose to show contact via the WhatsApp button on the header & footer.
    • Customize the name of the WhatsApp contact button.
    • Also, choose to customize the name & view of the WhatsApp share button.
    • Customize the message for product share on WhatsApp.
    • Select the categories to show the product share button.
    • Choose the product share message format.
    • Allow customers to either send cart details or order details.
    • Customize the name of the checkout popup title & checkout button name.
    • Also, customize the view/look of the checkout button.
    • Select the default WhatsApp order status.
    • Enable the product details that you want your customers to send in cart details or order details message.
    • Choose to show WhatsApp contact button, share button & checkout button only on mobile.
    • Offer your customers to apply voucher in their WhatsApp orders.
    • Also, create vouchers from the configuration page itself, if there exists no voucher.

    Why should you consider using this module?

    The first & foremost thing to consider using this module is WhatsApp. The integration of such a social media platform would only benefit your business in the long run. Cause of such a large user-base of WhatsApp, you would almost always get a user/potential client that is using WhatsApp.

    Nowadays, not everyone likes to spend hours searching for products & place orders. Everyone is having a scarcity of time & they want things to spin off as fast as possible. That’s where this module comes right into play. In case, if you would already be using this module, then your customers can even directly send their queries about the product on WhatsApp. And, rest of the process can also be completed there. Additionally, a functionality to order on WhatsApp makes the process even easier. Customers would find it easy to just share the details of the product so that accordingly fulfil their order.


    Order via WhatsApp

    In this module, an admin basically gets two ways to receive orders via WhatsApp. Let’s understand each one of them in detail.

    • Send Cart Details Only: If the checkout type is selected for this particular method, then cart details are only sent by the customer to admin on proceeding to order via WhatsApp. This will allow the admin to know that an order is placed by the customer & as per the configuration customer can only send the cart details. Hence, the admin will now proceed to create the order by himself/herself to fulfil the requirement of the customer.
    • Create Order & Send Order Details: Even, in this case, a customer does not know whether he/she is sending cart details or order details. But on getting the message with product details, an admin will start the process to fulfil the order at the earliest. As admin only knows whether he/she is allowing customers to send the cart details or order details.

    PrestaShop Buy Products via WhatsApp Support -

    For any kind of query or issue, please create a support ticket here:

    You may also check our other top-quality PrestaShop Add-ons.


    Product Version4.0.1
    Released2 years ago
    Last UpdatedFebruary 15, 2023 (7 months ago)
    Supported VersionsPrestaShop  1.6.x.x​  1.7.x.x​  8.x.x  
    Rating 5.0
    based on 1 reviews

    Recent Reviews

    Write a review

    prestashop modules are great and works perfectly.

    Posted On - July 16, 2021

    Had a great experience with them, their prestashop modules are great and works perfectly. I asked for a customization and their customer service was always very kind, prepared and fast in the feedbacks, very reliable

      Frequently Asked Questions

     What is the process to buy products on Whatsapp?
    There are two ways in which an admin can allow customer to create order via WhatsApp. Those two ways are: 1) The first way is to send the product details on WhatsApp. And, after that, an admin will create the order manually on the customer’s behalf. Here, an important thing to note is that an admin can decide which product details will be shared in a message. 2) The second way allows customers to create the order & send the order details.
      Can we also share products on Whatsapp using this module?
    Well yes, the whatsApp share button is available on product tiles as well as product page.
     Is there chat system available?
    Yes, the customers can initiate chat with the admin on Whatsapp.
     Is it possible to restrict products from sharing via Whatsapp?
    Yes, you can select the categories on which you want to show the “Product Share” button. Thus, on the products of the selected category only, the Product Share option will appear.
     Can the discount be applied on the orders done through Whatsapp?
    Yes, there is an option to allow the application of voucher for WhatsApp orders too.

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