USD

 

INR - Indian Rupee

USD - US Dollar

 

USD

 

INR - Indian Rupee

USD - US Dollar

INDIA(+91)-9870284067USA(+1)-9143531684

Hire a Developer

Now You can Hire Webkul Developer and get Webkul Modules Customized as per your needs.

Prestashop Helpdesk

Prestashop 1.7 Compatible

Prestashop Helpdesk

1 Review(s)
Write A Review

Prestashop Helpdesk : Manage your pre-sale and post-sale queries easily with the prestashop helpdesk module. With this module visitors can create tickets regarding the issues/queries and admin will receive, process and respond to the tickets.

Prestashop Helpdesk Version 4.2.0 and above for PS 1.7.x.x is GDPR compliant Prestashop Helpdesk Version 1.2.0 and above for PS 1.6.x.x is GDPR compliant
$99.00

* Required Fields

Request Customization

Description

Details

Prestashop Helpdesk - Manage your pre-sale and post-sale queries easily with the prestashop helpdesk module. With this module visitors can create tickets regarding the issues/queries and admin will receive, process and respond to the tickets.

Using this module admin can create groups, agents and can assign different type of queries accordingly to the groups or agents. Once the ticket is generated by visitor/buyer, then the ticket based on type of query can be seen by the associated groups or agents. Admin can store all the data i.e. Help tickets, customer information, order information in one convenient location.

Prestashop Helpdesk Features -

  • Allows customers to contact the store admin regarding their queries.
  • Allow/disallow visitors to create the tickets.
  • Email notification to the customers on creation of new tickets and change of ticket status.
  • Validate the user by displaying reCAPTCHA on ticket form.
  • Filter tickets locally as well as globally on the system based on ticket number, customer or query type.
  • Create new tickets on behalf of the customers.
  • Create multiple agents and assign them to multiple groups.
  • Create multiple query types such as pre-sale queries, post-sale queries, support related queries etc.
  • Improve customer service on your store.
  • Providing quick support will help you in building strong relationship with your customers.

UVdesk : Cloud-based helpdesk system

Webkul is proud to announce our cloud-based helpdesk system "UVdesk". UVdesk is super handy to use with tons of features like ticket generation via email, knowledge-base, online form builder, automatic actions or workflow, reports, customizations and much more.

Prestashop Helpdesk Support -

For any query or issue please create a support ticket here http://webkul.uvdesk.com

Reviews

Please Login to Write Your Review

5.0
based on 1 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Stars
0
Write a Review
D
Dragonbox
Posted On - February 7, 2017
www.dragonbox.de/en/ (Germany)
I would recommend this product.
Great customer support from the manufacturer.

Cloud

Move to Cloud Today
AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.
GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.
In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.
Default Configuration Details of Server -
  • 1 GB RAM
  • 1 Core Processor
  • 30 GB Hard Disk
  • DB with 1 GB RAM and 1 Core Processor
(Server Configuration may vary as per application requirements.)
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

Clients

Loading...

Specification

Loading...

Customization

Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation (Paid Service)
Name*
Email*
Re Enter Email*
Paste is disabled
Phone
Description*