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      5.0.0
      PrestaShop, 1.6.x.x​, 1.7.x.x​

      Prestashop Marketplace Seller Buyer Interaction

      Prestashop Marketplace Seller Buyer Interaction Helps buyers to have an easy communication with Admin or Seller ensuring they engage more with your website. It is an online chat system for your marketplace website based on API driven from  sellerbuyerchat.com.

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      Prestashop Marketplace Seller Buyer Interaction - Adding a website chat system to your Prestashop marketplace website can really help you engage with visitors. It will not only build a confidence on customer end but also enhance functionality of your site. It is a new tool but it adds widespread benefits to your website. An online chat system provides customers immediate help with a comparatively faster feedback.

      We hereby bring to you an online chat system for your marketplace website based on API driven from  sellerbuyerchat.com. It helps buyers to have an easy communication with Admin or Seller ensuring they engage more with your website.

      Note : This module is an add-on of marketplace module. To use this module you have to first install  Prestashop Advanced Multi Vendor Marketplace

      Prestashop Marketplace Seller Buyer Interaction Features -

      • Use this FREE OF COST Marketplace Addon to add a new chat functionality to your site.
      • Buyer can have an online chat with Admin and Seller.
      • Buyer feels connected with admin/seller as he gets faster responses as compared to phone call or emails.
      • Works on sellerbuyerchat.com API
      • Admin can enable/disable the auto approval of chat service request sent by the seller.
      • Admin can select amongst the various plans provided on sellerbuyerchat.com
      • Admin gets 10 days of grace period to pay off their bills.
      • Admin gets their bills generated from sellerbuyerchat.com at regular time periods.
      • Admin can decide the parameters of Seller's Bill Generation - Daily Or Monthly.
      • Admin has the authority to select the billing day for the seller.
      • Admin can select the chat cost payable by the sellers.
      • Admin can activate/deactivate seller's chat service
      • Admin can approve/disapprove the seller’s request to use the chat service
      • Sellers has an option to avail the chat functionality.
      • Seller can easily communicate with their buyers.
      • Sellers can activate/deactivate chat service at his own will.
      • Seller can pay for their chat service via a secured Payment gateway – Paypal.
      • Chat includes a Pop-up Notification with a sound alert.

      Functionality benefit

      • Live Chat is Convenient for Customers and an essential tool to enhance your website.
      • Live Chat Cuts Down on Expenses and Increases Sales.
      • Another nice perk of live chat is that you can get nearly instant feedback.
      • Live Chat Gives You An Edge of Your Competition.
      benefits

      Admin-Buyer Chat

      • Buyer can easily reach out to admin and response time will be better in comparison with other tools like phone calls/emails etc.
      • A buyer can initiate the chat with the admin from Home-Page or Customer Account page, by entering his/her name, email id, and Query.
      • Admin will receive a popup notification with a sound alert, from where admin can easily reply back to the customer’s query.
      • This way chat process continues between Admin and Buyer ensuring a smooth and effective conversation.
      benefits

      Seller-Buyer Chat

      • Using this module, Buyer can easily reach out to the sellers also.
      • Buyer can chat with a seller on the seller’s product page, seller’s profile page, and seller’s shop page.
      • A seller can view the message and reply back to the buyer.
      • This way chat process continues between Seller and Buyer ensuring a smooth and effective conversation.
      benefits

      Prestashop Marketplace Seller Buyer Interaction Support -

      For any query or issue please create a support ticket here http://webkul.uvdesk.com

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      Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation Paid Service

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