Prestashop RMA - Prestashop return merchandise authorization module provides seamless process to customers to return their products to store and get the refund or replacement or repairment for the return made. This module help admin to keep track of the return request made by the customer and help to retain customers.
Prestashop RMA Features -
- Buyer can make refund/replace/repair request
- Buyer can view the list of RMA request send to admin
- Admin can view the list of all the RMA request made by buyers.
- Admin can continue the conversation depending on the requirement.
- Admin can ask for proof.
- Admin can agree for refund/replace/repair
- Buyer can send the image with the request.
- Buyer can view the RMA request status according to the admin conversation.
- Buyer can view the final RMA statuses ie. new, verification, negotiation, resolve and close.
- Admin can also these statuses at backend.
- Buyer can also hover on the RMA status to view the date and time.
Prestashop RMA Support -
For any query or issue please create a support ticket here http://webkul.uvdesk.com
- 1 GB RAM
- Interactive Banners
- 1 Core Processor
- 30 GB Hard Disk
- RDS or DB with 1 GB RAM