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    QloApps Online Check-in

    QloApps Online Check-in: QloApps Online Check-in is an add-on that simplifies the guest’s arrival process by allowing them to check in online.


    With the increasing need for contactless services, online check-in has become a necessity. This module allows admins to create custom identity fields where they can list the required documents and other details from their guests.


    Guests must provide this information online, enabling them to check in from any device before their arrival, reducing the need for physical interaction at the front desk.


    This feature enhances guest safety while increasing staff productivity.

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    • Description
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    QloApps Online Check-in - is an add-on that streamlines the guest arrival process by allowing guests to complete their check-in online before reaching the hotel. With evolving technology, online check-in has become an essential feature for modern hotels

    This module enables admins to create custom identity fields to collect required documents and important guest details. Guests must fill in all the necessary information to successfully complete the online check-in process.

    By allowing guests to check in online prior to arrival, hotels can reduce front desk workload and eliminate manual form filling. This improves staff productivity and demonstrates the hotel’s commitment to a smooth, efficient, and secure guest experience.

    QloApps Online Check-in

    Highlighted Features

    Custom Online Check-in Fields

    Admin can create and manage a list of required details and identity fields that guests must fill in for online check-in.

    Automated Guest Email Notifications

    Send one or multiple automated emails to guests regarding their upcoming bookings and online check-in process.

    Online Check-in Status Updates

    Guests receive email notifications whenever the status of their online check-in application is updated.

    Approve or Disapprove Check-in Requests

    Admin can review submitted online check-in applications and approve or disapprove them from the back office.

    Booking & Stay Details Overview

    View complete booking information including room type, hotel name, duration of stay, and order ID.

    Guest Document Upload & Management

    Admins can upload, view, and manage documents submitted by guests during the online check-in process.

    Guest Details Management

    Admin can access and review guest details submitted as part of the online check-in form.

    Online Check-in Applications List

    View and manage all submitted online check-in applications from a centralized list in the back office.

    Send Online Check-in Email from Order Details

    Admin can send the online check-in email to a specific eligible guest directly from the order details page.

    Back Office Check-in Details Entry

    Admin can manually fill in and manage guest check-in details directly from the order details page.

    Configuration of QloApps Online Check-in

    Under the general configuration, you have the following options:

    • Eligibility criteria: Select the guests who are eligible for online check-in.
    • Guest notification days: Enter the days after which you want to send notifications to guests regarding their booking updates.
    • Send online check-in email to: Select recipients of the online check-in email between “Customer”, “Traveller” or “Both”.
    • Repeated emails: Enable to send repeated emails to guests.

    Moreover, there is a CRON job configuration that uses the link to send automatic emails to guests.

    Configuration of QloApps Online Check-in

    Online Check-in Form Fields

    Admin has to go to the ‘Orders’ tab and select the ‘Online check-in form field’ to view the list of fields created that are necessary for the online check-in of guests.

    On the top right-hand side, there is an option to ‘Add new field’. Click on it to add a new field.

    These fields are used to gather guest details needed for successful check-in.

    Online Check-in Form Fields

    Online Check-in Applications

    Admin can go to the ‘Orders’ tab and select ‘Online check-in Application’ to view the list of online check-in applications submitted by guests.

    Under this, the admin can view room type, hotel name, duration of stay, application status, and check-in details. After reviewing, the admin can approve or disapprove the application.

    Online Check-in Applications

    Managing Guest Documents

    When guests complete the online check-in form, they can upload documents (PDF or image) related to their booking. These documents will be automatically attached to the room’s order details and status.

    Admins can find the documents uploaded by the guest under the "Orders" tab > "Orders" option > click "View" on the order > scroll down to "Room Status" and click "Documents".

    Managing Guest Documents

    Frontend Experience

    After creating an order, the guest will receive an email containing a link to apply for online check-in. They can then fill out the required information for check-in through that link.

    Frontend Experience

    QloApps Online Check-in Support -

    If you have any questions or issues, please create a support ticket here.

    You may also explore other QloApps Add-ons.

    Specifications

    Product Version2.0.2
    Released4 years ago
    Last UpdatedDecember 19, 2025 (1 month ago)
    Supported VersionsQloApps  1.6.x  1.7.x  
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