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USD

 

INR - Indian Rupee

USD - US Dollar

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UVdesk Prestashop Free Helpdesk Ticket System

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Prestashop Uvdesk Helpdesk : This module integrates the UVdesk system to your prestashop store. This module allows registered users to create tickets regarding their queries from UVdesk option available in My Account section. Admin can very well manage the tickets from prestashop back-end as well as from UVdesk portal.

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Prestashop Uvdesk Helpdesk This module integrates the UVdesk system to your prestashop store. This module allows registered users to create tickets regarding their queries from UVdesk option available in My Account section. Admin can very well manage the tickets from prestashop back-end as well as from UVdesk portal.

This is extremely convenient for the support team, as all the information they need to deal effectively with staff and customers is kept in one convenient location and they can handle it in that place from start to finish

Now you can integrate UVdesk help-desk cloud Support service with your Prestashop.

  Prestashop Uvdesk Helpdesk Features -

  • Integrate UVdesk Helpdesk System with your Prestashop Store.
  • Easy interaction between Admin and Buyers.
  • A well-managed help desk system for your Prestashop site.
  • Absolutely Free of Cost Addon (Admin will have to sign up to UVdesk if he/she does not have an existing account).
  • Buyers can raise ticket relating to any concern/issue/enquiry.
  • Admin can reply to those tickets created by the buyer.
  • Admin can delete the tickets from prestashop backend.
  • Admin can assign an agent to the ticket who will look after the customer issue.
  • Admin/Assigned agent can add attachments on ticket replies.
  • The filter option can be used to search any specific ticket using various parameters.

 Admin Management:

The admin can integrate UVdesk with Prestshop Store by providing the Access Token and Company domain name. The admin will get the access token from their UVdesk account.

  • Admin can view the customer tickets from here.
  • Admin can reply to the customer queries.
  • Admin can assign its registered agents to the tickets. (Agents are created from UVdesk end).
  • Admin/Assigned Agent can add attachments with the replies.
  • Admin can delete the tickets.
  • Admin can Filter tickets.

 Customer End:

The customer will be able to see the UVdesk on their Account menu. The customer can create a new ticket for their query. They can also view the ticket page and can also reply on it. In the real time, the UVdesk tickets will get synced on your UVdesk Ticket System and Prestashop Admin Panel.

  • Customer can view their tickets.
  • Customer can reply on ticket.
  • Customer can add a collaborator to the ticket.
  • Customer can attach files to be sent with the replies.

 Prestashop Uvdesk Helpdesk Support -

For any query or issue please create a support ticket here http://webkul.uvdesk.com/

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Cloud

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AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.
In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.
Default Configuration Details of Server -
  • 1 GB RAM
  • Interactive Banners
  • 1 Core Processor
  • 30 GB Hard Disk
  • RDS or DB with 1 GB RAM
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

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Customization

Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation (Paid Service)
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