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Description
Details
Wordpress WooCommerce Salesforce Connector :This magnificent extension is integration between WooCommerce and Salesforce platform. It is the next generation extension enhancing the features of e-commerce and CRM. .
WooCommerce content is being synchronized with Salesforce to give a brand new picture to the concept of B2B and B2C deals, synchronization of Users, Bi-directional synchronization for Categories & Products with Real-time orders sync are available.
The idea behind the concept is to increase data integrity, maintain proper inventory of stock, real-time order generation, provide a brilliant customer care services and much more.
Note : Before installing this module on your WooCommerce store, you have to open an account on salesforce and add a Salesforce app i.e. “ eShopSync for Wordpress WooCommerce ” in salesforce account. After creating an account on Salesforce, you can easily use our module.
Wordpress WooCommerce Salesforce Connector Features:
- It gives the concept of “Service-first” approach.
- Acts as a bridge between WooCommerce and Salesforce.
- Lightning features supported and provide you an interactive design with a brilliant user interface.
- Can process bulk data synchronization from WooCommerce to Salesforce and vice-versa.
- Option to sync WooCommerce users as Business or Person account in Salesforce.
- Option to enable or disable Real-Time Order synchronization.
- Automatic synchronization of orders from WooCommerce to Salesforce at checkout.
- Manual synchronization of WooCommerce Products/Categories to Salesforce and vice-versa.
- Manual Field Mapping features for Products, Users, and Orders.
- Sync Product/Category image only as an attachment to Salesforce.
- Sync Products Price based on selected price book.
- Note: In the REST API functionality user would not need to generate the WSDL file and the Security token.
Salesforce Supported Editions -
- Enterprise
- Unlimited
- Force.com
- Developer
- Professional
Wordpress WooCommerce Salesforce Connector Video Tutorial:
For detailed video tutorial please click here https://youtu.be/omzv6kK4tUs
Wordpress WooCommerce Salesforce Connector -
For any query or issue please create a support ticket here http://webkul.com/ticket
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FAQ
Frequently Asked Questions For Salesforce Connector for Wordpress WooCommerce
Error FIELD_INTEGRITY_EXCEPTION:field integrity exception: AccountId, ContractId (Make sure the order’s account and the contract’s account are the same.)
Possible reason : While changing Sync settings from “ Sync all contacts to Single Account” to “Sync All Contact to Individual Account”.
Once you change the sync type and saved it. This issue will only impact Registered users stored in WooCommerce account. Then, follow the steps to resolve the error.
- Sync Users first once you update Syncing type as desired.
- Only Delete ” WooCommerce ” account from Salesforce that was previously mentioned to sync all contacts in Single account. Deleting WooCommerce account will automatically delete Orders and related contracts. There is no need to make any changes with Guest User Account as it will remain with same functionality.
Once you delete the ” WooCommerce” account, automatically all the Orders and Contracts linked with this account will get removed. Then, Sync Orders, it will sync all the orders in the corresponding account normally. This will fix the issue completely.;
Error API_DISABLED_FOR_ORG : API is not enabled for this Organization or Partner.
You need to enable API in your Salesforce Org. For Enterprise edition & up, API is enabled by default. To verify follow the steps : From Setup | Users | Profiles | Choose the concerned Profile of the User | Scroll down to Administrative Permissions | API Enabled must be check marked : https://qsnapnet.com/snaps/76f7fwl3rk65hfr
Note : For Professional Edition, you need to get API enabled Professional Edition to avail connector Sync features.
Note : For Professional Edition, you need to get API enabled Professional Edition to avail connector Sync features.
Error stringINVALID_QUERY_FILTER_OPERATOR: SELECT AccountId FROM Contact where Id= ‘–‘ ^ ERROR at Row:1:Column:37 invalid ID field:
You need to generate updated WSDL file.Go through the blog to generate updated WSDL file : How to generate WSDL file Further, you need to upload generated WSDL file at WordPress end in WWS Connector settings and Save it. Then, try to sync Users, Categories, products and Orders.
Note: This is an issue related to previous versions of this extension. The present version 2.0 is totally based on REST and so no need for WSDL file.
Error INVALID_FIELD_FOR_INSERT_UPDATE: Object Name: bad field names on insert/update call: Field Name
From Setup | Customize | Object | Fields | Click on the Concerned field | Click View Field Accessibility|| Click on the Hidden on the concerned Profile https://qsnapnet.com/snaps/m91ozam0w0l766r | Mark it visible : https://qsnapnet.com/snaps/ip727wbwwxcu9pb and click Save. Follow this step for all the fields with concerned object thrown in error. And upload the updated WSDL file in WWS Connector. It will fix this issue.
WSDL file not visible in drop-down after successful upload.
It might be possible that the user with which you have logged into WordPress might not have write permission. To verify it, follow the path mentioned below. Login with your FTP details, kindly go through the path : wp-content/plugins/wws-connector/classes/views/services/ You need to verify that is there any directory available as : custom_wsdl
- If directory not found, then you need to provide the write permission from admin folder through root folder and then try to upload the WSDL file manually further. Refresh the WWS Connector page and choose the uploaded WSDL file from drop down and Save it. It will surely work and fix your issue.
- If directory found then open it and verify that the WSDL file that you have uploaded is available there or not.
- If file not found, then you need to provide the write permission from admin folder through root folder and then try to upload the WSDL file manually further. Refresh the WWS Connector page and choose the uploaded WSDL file from drop down and Save it.
- If file found, re upload the WSDL file manually and refresh the WWS Connector settings page and select the WSDL file from the drop-down and Save it.
Note: This is an issue related to previous versions of this extension. The present version 2.0 is totally based on REST and so no need for WSDL file.
What is the best way to test purchased connector file?
Data integrity is the main area of concern, we would recommend to install and test the connector sync features in Development site first by establishing the connection with Salesforce Sandbox. Upon successful testing, you may proceed to install the connector in Live site and Salesforce Production environment.
What are the benefits of purchasing the connector along with Installation fees?
Purchasing connector along with Installation fees, just brings you into a comfort zone where you just need to share required details to initiate the installation process. Our concerned team will effectively proceed with the installation process as soon we get complete details.
Your trust and satisfaction is highly important to us so your data will be completely secured.
What will be covered under Installation fees?
We will install and setup Connector at WooCommerce end and get things ready to go situation for you. Installation of eShopSync For WooCommerce as well, in case it is not installed at Salesforce end.
We will sync a test record on each object to make sure that synchronization is working fine. Further, you may proceed with synchronization on your own.
What are the required details mandatory to share for Installation procedure?
You must need to share following details to proceed with installation and setup of connector:
- Would be preferable to install in Development site first in connection with Salesforce Sandbox, so create a Dev site and share the details accordingly.
- WooCommerce Admin URL of the concerned site with login credentials.
- Salesforce login credentials
- SFTP/FTP Details such as Host Name, Port, User, and Password.
What are the conditions to pay Installation fees?
WIf you are stuck and having trouble while proceeding with configuration then you need to pay Installation fees along with required details to install and setup the connector properly.
To pay the Installation fees: Click Here
NOTE: We have already provided help links and video tutorials to install and setup the connector.
When you can avail benefits of free support?
Free support comes in picture once connector is installed and configured properly. If there is any issue while connector installation then it will fall under Installation process and will be treated as per Installation procedure.
In case, you have not paid the installation fees and want support to install and configure the connector then you need to pay the installation fees and must share the required details to initiate Connector installation procedure.
What will be covered under Free 3 months of support availed with connector purchase?
Post successful connector installation and configuration, if you are experiencing any issue while data synchronization that would fall under free support.
You may find steps to resolve the issue under Frequently Asked Questions section as per error received. Else, you may create ticket on the link mentioned under Support section with steps to reproduce and provide all required login details.
What are the details mandatory to be shared to debug the issue?
You must need to share following details to investigate the issue:
- WooCommerce Admin URL of the concerned site with login credentials.
- SFTP/FTP Details such as Host Name, Port, User name, Password.
- Salesforce login credentials. Or, you may grant login access for Salesforce as well : How to Grant Login Access
What if you can’t share SFTP/FTP details or Login credentials of WooCommerce and Salesforce due to privacy/security concern?
Your data is highly secured with us and it is mandatory to share SFTP/FTP details and login credentials of WooCommerce and Salesforce while investigation on any issue. Without having complete details, we can’t proceed any further.
Can you provide support on screen sharing sessions via any medium like Team Viewer/ GoToMeeting/ etc?
No, we don’t provide any support on any of screen sharing sessions like Team Viewer/GoToMeeting/etc. Hence, it is mandatory to share complete details to provide seamless support.
What if you can’t share asked details on the support ticket to debug the issue and want a full refund?
In this case, refund would be processed as per the Refund Policy:
Check Refund Policy Here
What are the other options to get support if you have privacy concern sharing Live Site details?
You need to provide development environment (complete replica of Live site) with following details:
- Steps to reproduce
- Login credentials
- SFTP/FTP details such as Host Name. Port, User, and Password
Cloud
Move to Cloud Today
AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.
GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.
In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.
Default Configuration Details of Server -
- 1 GB RAM
- 1 Core Processor
- 30 GB Hard Disk
- DB with 1 GB RAM and 1 Core Processor
(Server Configuration may vary as per application requirements.)
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.
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Customization
Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation (Paid Service)