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      UVDesk

      Amazon Order Fetch - UVdesk Open Source

      Amazon Order Fetch - UVdesk Open Source: By using this module you can validate related order information such as order information, shipping information, and payment information on support tickets provided by the customer directly from your Amazon store. This module is helpful for those who want to extend the capability of the community helpdesk system either using this system as a merchant or developer.

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      Amazon Order Fetch - UVdesk Open Source Amazon Order Fetch - UVdesk Open Source Amazon Order Fetch - UVdesk Open Source Amazon Order Fetch - UVdesk Open Source Amazon Order Fetch - UVdesk Open Source
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      Amazon Order Fetch - UVdesk Open Source - By using this module you can validate related order information such as order information, shipping information, and payment information on support tickets provided by the customer directly from your Amazon store. This module is helpful for those who want to extend the capability of the community helpdesk system either using this system as a merchant or developer.

      Note - To use this module first, you must have to install UVdesk Open Source Helpdesk.

      Highlighted Features

       Deliver Fast and Flawless Support

      With this module reply master can resolve support queries faster by checking order information over the ticket.

       Live Connection to Customer Order Data

      Agents have real-time access to the product listing, shipping data, price, and other information agents need.

       Escape Fraud Queries

      Support staff or the agents can distinguish between the genuine and fraud customers by confirming order details.

       Fetch Order Related Details on Ticket

      The admin or support agent needs to select the Amazon channel and get the order details by entering the order id.

       Highly Secure and Flexible

      It's built on Symfony and opensource and opensource tech stack which is already secured and customizable.

       Deliver Seamless Support Through Single Dashboard

      Add multiple eCommerce Channels with UVdesk and validate the details of the order number coming from your eCommerce Channel.

      Why is the Need of Open-Source Amazon Order Fetch Module?

      This module improves the efficiency of your support staff by displaying the order related details on the ticket system. This will give you more information while dealing with support tickets raised by customers regarding their purchases. No need to leave the ticket system to check the details.

      Integrate Amazon Store with UVdesk

      In a single step, one can either merchant or developer configure this module easily and can expand the functionality of the UVdesk Open source helpdesk by viewing order information on a support ticket. Account owner needs below details to configure this module:

      • Name of the channel for recognization purposes.
      • This module needs an MWS authorization token to access the Amazon seller account.
      • Seller Id from the Amazon seller account.
      • The country name in respect to your Amazon seller central account.
      Integrate Amazon store with UVdesk

      Consume Time and Deliver Seamless Support

      Amazon Order Fetch is the most important module for those who are willing to expand their support system with the Amazon store. All order information can quickly view the ticket through this module

      • No further need to visit the Amazon webstore to check the order information of the client.
      • This module fetches complete order information where you required on support ticket raised by the customer.
      • All eCommerce channel queries resolution through one place make ticket handling rule quite simple and easy.
      Consume Time and Deliver Seamless Support

      Connect Multiple Amazon Store

      Delivering support across multiple eCommerce channels can be tedious thus Amazon order fetch module gives the ability to integrate various Amazon stores with UVdesk Open Source itself.

      • Save time and money instead of checking the order information through multiple websites of Amazon.
      • With this module, admin can also integrate any number of eCommerce stores with your helpdesk system.
      • All integration at one place gets conversion or support rate high.
      Connect Multiple Amazon Store

      Link the Gap Between Amazon and UVdesk

      We provide Amazon channel integration service with UVdesk like sync order, shipping and payment details on support tickets to get the exact information of the purchase orders.

      • Real-time synchronization is an essential serviceable feature for a helpdesk system.
      • This module helps to clear all the doubts related to the order number provided by the client.
      • The agent offers better support to the customer with the order details With this module.
      • One can improve 100% customer satisfaction and make more sales.
      Link the Gap Between Amazon and UVdesk

      Real-time Order Validation on Ticket

      Now confirm the order details fetching from Amazon store on the ticket for the proper validation and avoid bogus queries.

      • With this module, populates the data in real-time on a support ticket.
      • Easy to fetch, need to select Amazon channel, and get the order details by entering the order id.
      • The support agent will be able to manage the orders and process the support inquiry faster from the ticket panel itself.
      Real-time Order Validation on Ticket

      Features 

      • Quick And Easy Integration.
      • Highly secure and flexible.
      • Open Source and highly customizable.
      • Save time and Sell more by managing tickets more efficiently.
      • Connect Various Amazon store with one dashboard
      • Fetch order related details directly on tickets using the order id
      • The support agent can rectify the support ticket is either fraud or genuine.
      • Confirm order details and priorities the support request to resolve the concern on time.
      • No need to visit the Amazon website again and again to validate order details.
      • One can inspect the source code.
      • Best for enterprise or SME business.
      • Deliver excellent customer service in less time.
      • Save time by avoiding bogus queries.
      • Each agent has access to fetch the order details on the support ticket.
      • This module improves the overall support system with the efficiency of support staff.

      UVdesk  Support -

      For any query or issue please create a support ticket here http://webkul.uvdesk.com

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      Frequently Asked Questions

       Can I integrate multiple Amazon channel with this module?
      Yes!! you can integrate any number of Amazon channel with UVdesk and fetch the order information.
       
       Does customer order details auto-sync on the UVdesk ticket panel?
      One can simply get the order result by entering order id with the respective channel over the ticket.
       
       Which UVdesk Open Source version does it support?
      Amazon Order fetch module supports UVDesk version 1.0 or greater.
       
       Does this app fetch customer inquiry came from Amazon store?
      This module only allows fetching order details from Amazon store directly. You may reach out to us if you want at support@uvdesk.com
       
       What type of customer order details we can see on the ticket regarding Amazon?
      This module gets the order related details like Order ID, description, quantity, total price, unit price, shipping, etc on the support ticket immediately.

      Move to Cloud Today

      AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.

      GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.

      In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.

      Default Configuration Details of Server

      • 1 GB RAM
      • 1 Core Processor
      • 30 GB Hard Disk
      • DB with 1 GB RAM and 1 Core Processor

      * Server Configuration may vary as per application requirements.

      Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

      Get Started with Cloud

      Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation Paid Service

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