Magento 2 Mobikul- Delivery Boy App is a native application that facilitates admin, and delivery boy both. It builds a link between them, through the tracking and the chat facility. This application serves a high advantage in monitoring the orders by admin which works on Android/iOS device.
This application gives a function which builds a link between Admin and the Delivery boy. Through this application, the admin can assign and re-assign a delivery boy to order and track them. This helps in rendering a better service of shipping as everything is monitored by admin. Admin can communicate with the delivery boy on chat. The delivery boy gets a separate login to manage all the orders assigned to him by the admin and can even make his presence or absence.
Please Note - This application is an add-on to Mobikul Mobile App, you must have Mobikul Mobile App Builder for Magento 2.
Available for Both Android and iOS
Delivery Boy App is available for both the platform Android and iOS.
Add Delivery Boy
The admin can add a new delivery boy from the app and can also search for the existing one.
Easy to Track
The admin can easily track the status of the delivery boy.
Easy to Communicate
The admin and the delivery boy can chat with each other within the app. That helps both to communicate easily with each other.
The admin and delivery boy both can receive the notifications with regard to order.
Accepting or Declining Order
Delivery boy can accept or decline the order accordingly.
Why do we need this app?
In every e-commerce, managing shipping is the first thing that is essential to customer retention. Proper delivery management always increases the company’s efficiency and reduce the amount of time. To manage this all, it is necessary for the store owner to be in the loop for a shipping order with the delivery boy. To accomplish this all we have introduced the Delivery Boy App that helps both admin and as well as a delivery boy to manage the shipping.
- The admin and delivery boy both can receive notifications with regard to Order.
- Admin can add a delivery boy to the application.
- The admin can see the list of the delivery boys.
- Admin can track the status of delivery boy and assign them an order.
- The admin can chat with the delivery boy to ask them questions and answer their queries.
- If a delivery boy is unable to deliver a product then the delivery boy can type the reason why the order was accepted but not delivered.
- Delivery boy and the admin can see the comment history of a specific order.
- Delivery boy can make set their status as Online/Offline through the application. This will make their presence or absence.
- Delivery boy can either confirm or decline the new order assigned to him.
- OTP must be entered by the delivery boy to verify that the delivery is conducted by him to the right customer.
- Delivery boy can choose the order and notify the customer that they are currently on their way to deliver the order.
- The customer can even track the delivery boy activities.
Easy Order Management- Admin End
The admin can easily manage the order within the app. The admin can
- Assign the order to the delivery boy and also can see the status of the order
- Assigned order can be re-assigned to another delivery boy according to the availability of the delivery boy.
- See the complete details of the order which include order id, the status of the order, and order amount.
- Easily filter or sort the order accordingly.
Easy to Manage Order- Delivery Boy End
Delivery boy can also easily manage the order within the app.
- Delivery boy can accept or decline the order accordingly
- Delivery boy can easily view the all assigned order
- Delivery boy can view the newly assigned order and can Pick up and reject the order
- Delivery boy can see the comment history of a specific order.
The admin and delivery boy both have the advantage of notifications. This feature serves as an edge over e-mails, they serve easy access.
- There is a bell icon on the dashboard which helps the admin and delivery boy to be updated with the order notification
- The notifications serve the admin by notifying about the status of delivery boy and orders.
- Notifications are also visible for the delivery boy which keeps the delivery boy notified about the orders.
- Notification is the best way to keep the admin and as well as delivery boy updated with the orders.
Chat With Admin
This functionality of chat with admin can help resolution of the delivery based issue. As now the admin and the delivery boy can easily chat with each other.
- A quick chat system is very fruitful for small communication.
- The delivery boy can also ask queries related to the customers and their orders
- The admin can even ask questions from the delivery boy as if the delivery is late then what is the reason, etc.
- The delivery boy can ask the admin regarding the order and ask the suitable time for the product pickup
For any query or issue please create a support ticket here http://webkul.uvdesk.com/