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Magento 2 Mobikul Delivery Boy App

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Magento 2 Mobikul Delivery Boy App: Magento 2 Mobikul- Delivery Boy App is a native application that facilitates admin, and delivery boy both.It builds a link between them, through the tracking and chat facility. The admin can easily manage the delivery boys by looking at the status of the availability. The application serves high advantage in monitoring the orders by admin which works on any Android/iOS device.


Please Note - This application is an add-on to Mobikul Mobile App, you must have Mobikul Mobile App Builder for Magento 2.

$299.00

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Description

Details

This application gives a functionality which builds a link between Admin and the Delivery boy. Through this application, the admin can assign and re-assign a delivery boy to order and track them. This helps in rendering a better service of shipping as everything is monitored by admin. Through this application, the admin can answer customer queries and receive feedback, which will help in customers satisfaction.

Admin can even communicate with the delivery boy on chat. The delivery boy gets a separate login to manage all the orders assigned to him by admin and can even make his presence or absence.

Please Note - This application is an add-on to Mobikul Mobile App, you must have Mobikul Mobile App Builder for Magento 2.

 Features

  • The admin and delivery boy both can receive notifications with regard to Order.
  • Admin can add a delivery boy to the application.
  • The admin can see the list of the delivery boys.
  • Admin can track the status of delivery boy an assign them an order.
  • Admin can chat with customers to answer their queries and receive feedback
  • The admin can chat with the delivery boy to ask them questions and answer their queries.
  • If a delivery boy is unable to deliver a product then the delivery boy can type the reason why the order was accepted but not delivered.
  • Delivery boy and the admin can see the comment history of a specific order.
  • Delivery boy can make set their status as Online/Offline through the application. This will make their presence or absence.
  • Delivery boy can either confirm or decline the new order assigned to him.
  • OTP must be entered by the delivery boy to verify that the delivery is conducted by him to the right customer.
  • Delivery boy can choose the order and notify the customer that they are currently on their way to deliver the order.
  • The customer can even track the delivery boy activities.
 Notifications

 Notifications

The admin and delivery boy both have the advantage of notifications. This feature serves as an edge over e-mails, they serve easy access.

  • There is a bell icon on the dashboard which helps the admin and delivery boy to be updated with the order notification
  • The notifications serve the admin by notifying about the status of delivery boy and orders.
  • Notifications are also visible for the delivery boy which keeps the delivery boy notified about the orders.
  • Notification is the best way to keep the admin and as well as delivery boy updated with the orders.
 Notifications

 Orders Management By Admin

The admin will be able to manage the orders easily by viewing them and assigning them to the Delivery boy. Even the admin can re-assign the order to another delivery boy. The assignment of the orders are done on the basis of availability of delivery boy, that is, he must be present and must be free. Various Order status for order could be

  • Order Id- The unique identification number of the order.
  • Status of the Order- The admin can view the status of the order as- Pending, Processing or Complete.
  • Order amount- The total amount which is charged towards the order of the customer
 Orders Management By Admin

 Orders Mangement By Delivery Boy

The delivery boy can easily view the assigned order and act accordingly. The delivery boy can only view his orders. The orders in the delivery boy section are

  • Processing Orders– Processing orders are those orders on which Delivery Boy is working and Pickup is being conducted.
  • Pending Order- Pending orders are those orders which are accepted by the delivery boy but Pickup is still pending.
  • Complete Order-Those order whose processing is complete and are delivered to the customer
 Orders Mangement By Delivery Boy

 Tracking Of Delivery Boy By Customer

The customer has a very effective functionality where a customer can track the delivery boy. This keeps the customer updated and satisfied with the delivery process.

  • The customer is provided a map which traces the order being delivered via a delivery boy.
  • The customer can see the delivery boy details from the order section
  • The customer can contact the delivery boy by contacting on his number
  • The customer can also see the delivery boy vehicle number
 Tracking Of Delivery Boy By Customer

 Dashboard

The dashboard is visible on both admin login as well as delivery boy login. The dashboard is composed of

  • Order details of daily sale including today, weekly, monthly, and yearly orders.
  • In admin end, it shows various orders-Pending, Process, and Complete Order.
  • Apart from that, the admin can see various delivery boys location with stating if the delivery boy is free or busy.
  • However, datils of the delivery boy can be seen from the setting menu which has the delivery boy number, e-mail, vehicle number and vehicle type.
 Dashboard

 Chat With Admin

The functionality of chat with admin can help resolution of the delivery based issue. As now the admin can easily chat with the delivery boy.

  • A quick chat system is very fruitful for small communication.
  • The delivery boy can also ask queries related to customers and their orders
  • The admin can even ask questions from the delivery boy as if the delivery is late then what is the reason, etc.
  • The delivery boy can ask the admin regarding the order and ask the suitable time for the product pickup
 Chat With Admin

 Support

For any query or issue please create a support ticket here http://webkul.uvdesk.com/

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FAQ

FAQS

 Frequently Asked Questions

 Can the admin track and see the status of the delivery boy?
Yes, the admin can track and see the status of the delivery boy
 
 Can the delivery boy accept or reject the received orders?
Yes, the delivery boy can accept and reject the order accordingly but if reject an order then delivery boy needs to enter the reason for rejecting the order
 
 Can the admin re-assign the order to another delivery boy?
Yes, the admin can re-assign the pre-assign order to another delivery boy.
 
 Can the customer track the status of the delivery boy?
Yes, the customer can see the status of his order and also track the delivery boy from the Magento 2 mobile app.
 
 Who can manage the delivery boy in the app?
The admin can manage the delivery boy through the app
 
 Does delivery boy have an option to go offline?
Yes, delivery boy can go offline through the app only if the delivery boy does not have any pending orders.

Cloud

Move to Cloud Today
AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.
GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.
In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.
Default Configuration Details of Server -
  • 1 GB RAM
  • 1 Core Processor
  • 30 GB Hard Disk
  • DB with 1 GB RAM and 1 Core Processor
(Server Configuration may vary as per application requirements.)
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

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Customization

Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation (Paid Service)
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