WooCommerce Mobikul Delivery Boy App - WooCommerce Mobikul Delivery Boy App gives a function that builds a link between Admin and the Delivery boy. Also, the admin can assign a delivery boy to order and track them. This helps in rendering a better service of product shipping as everything is monitored by admin that too with the help of an application that works on your phone.
Through this application, the admin can answer customer queries and receive feedback, which will help increase customer satisfaction. Admin can even communicate with the delivery boy on the chat portal. The delivery boy gets a separate login to manage placed orders assigned to him by admin and can even make his presence or absence.
Available For Both Android and iOS
Delivery Boy App is available for both mobile platforms Android and iOS.
Add Delivery Boy
The admin can add a new delivery boy from the app and can also view the existing one.
Easy To Track
The admin can easily track the status of the delivery boy.
Delivery Boy Instant Chat
The admin and the delivery boy can chat with each other within the WooCommerce Mobile App. That helps both to communicate easily with each other.
The admin and delivery boy both can receive the notifications with regard to orders.
Accepting Or Declining Order
The delivery boy can accept or decline the order accordingly.
Why Do Merchants Need WooCommerce Delivery Boy Mobile App?
In every e-commerce business shipping management is the most important thing. That's why by keeping that in mind we have developed WooCommerce Mobikul Delivery Boy App. Using this App the admin can track the delivery boy, can communicate for better shipping management.
The delivery boy can also view the sales and order details. This will help both the admin as well as the delivery boy to manage the delivery shipment. This module also facilitates the merchants to communicate with the delivery boy to track the order delivery and also with the customers to resolve their queries regarding the order.
OTP entered by the delivery boy verifies that the delivery is conducted by him to the right customer.
Receive Push Notifications/Delivery Alert Messages
The admin and delivery boy both have the advantage of notifications. This feature serves as an edge over e-mails, they serve easy access.
- Admin receives push notifications whenever a customer places an order.
- The notification feature keeps the admin updated about the placed order to take immediate action for the delivery.
- The notification facilitates the admin to assign the order to the available delivery boy.
- The notifications are visible to the delivery boy also which keeps the delivery boy notified of any new message sent by admin to him.
Track Delivery Progress with Dashboard
The delivery boy dashboard facilitates the admin to get real-time insights. It also provides contentious reports to use to identify objects that require urgent action.
- An information management tool for admin.
- Visual tracker for analyzing the order and sales.
- Allows admin to track orders placed by the customer.
- Admin assigns the pending and processing orders of that day to the available delivery executives.
- The admin dashboard works as an order and delivery management tool for the admin.
- The admin can track the delivery boy with the help of Google Maps.
View Available Delivery Boys and Assign Order
The admin is able to manage the orders easily by viewing them and assigning them to the Delivery boy. The assignment of the orders is done based on the availability of the delivery boy, that is, he must be present and must be free. Various Order status for an order could be -
- Pending Orders - It shows the order list with pending status to the admin.
- Processing Orders - Now here the order is assigned to a Delivery boy and he is working on the order that is, he is either picking up the order or he is on the way to deliver the product.
- Completed Orders - Finally, the order has reached its destination that is to the customer. At the time of delivery, the delivery boy will enter the OTP provided by the customer. This process confirms delivery.
Delivery Boy Dashboard
Delivery executive's dashboard enables to streamline the process for further routing. It shows the day, week, month, and year-wise infographic sales and orders record for calculative analysis.
- The delivery executive can see all information from one place.
- The delivery boy can review order reports.
- Authorizes to check the complete list of pending, processing, and completed orders only to the present day.
- It shows the live location of the delivery boy on Google Maps.
Delivery Boy Information
Delivery executives deal with customers directly thus they are the real business representer. The delivery boy's updated personal record is necessary for the admin to get in touch with him for any concern or emergency.
- Contact Number is the best mode for immediate contact.
- Email Address is for permanent communication medium.
- Vehicle Information is to keep a complete record for future needs.
- Vehicle Type - To have an idea about the estimated delivery time.
- Delivery Boy Status - Online/Offline feature is to mark the presence or absence of the delivery boy.
- The profile image helps to identify the delivery boy.
The one-time Password (OTP) feature provides an additional layer of security for the customers. Also, it works as an authentication feature for the delivery boy to verify that the delivery is conducted by him to the right customer.
- An authentication feature to improve the delivery process.
- Beneficial and easy for all admin, delivery boy, and customer.
- It's a way to track the shipment got delivered to the right customer or not.
- OTPs are not so sensitive to replay attacks and it also allow for secure online authentication and delivery.
View Assigned Orders - Accept/Cancel
The delivery boy can easily view the assigned order and act accordingly. The delivery boy can view, accept and reject the orders. The orders in the delivery boy section are -
- Pending - The delivery boy can check the order list with pending status under this panel.
- Processing -Those orders on which the delivery boy is working are reflected here. Either the order is being picked by him or he is on the way to deliver the order.
- Completed - All the history associated with the delivered order that is all those orders which the delivery boy has successfully given to the customer.
- The delivery boy can accept or cancel the assigned orders.
Chat with Admin
This functionality of chat with admin can help resolution of the delivery-based issue. As of now the admin and the delivery boy can easily chat with each other.
- A quick chat system is very fruitful for small communication.
- The delivery boy can also ask queries related to the customers and their orders.
- The admin can even ask questions from the delivery boy as if the delivery is late then what is the reason, etc.
- The delivery boy can ask the admin regarding the order and ask the suitable time for the product pickup.
Quick Filter and Sorting
A quick filter facilitates the admin or delivery boy to get the required order details from the huge order list. Order sorting helps the admin or delivery boy for arranging the orders in the required sequence.
- Admin or delivery boy can sort the order data in two either order id recent to old or order id old to recent.
- Admin or delivery boy can filter the order using order id, date, and order status.
- Sorting and Filter help the admin and delivery boy to get the required order information shortly.
Order Status Update
Delivery boy updates the order status after attempting each process, also the delivery executive can submit the concern as a reason for any delay or rejection of the delivery.
- Status update by delivery boy helps the admin to track the order.
- Delivery executive picks the order and updates the staus picked Up.
- The delivery boy marks the status order delivered after receiving the payment and OTP.
- The admin can manage delivery boy configurations in the admin panel.
- The admin and delivery boy both can receive notifications with regard to Order.
- A delivery boy can be added to the application by the admin.
- The admin can create, manage, and view the list of the delivery boys.
- The status of a delivery boy can be tracked and the admin can even assign them orders.
- The admin can assign delivery boys to the orders.
- The admin and delivery boy can have the Dashboard to manage the statistics of orders.
- Admin can manage the delivery boy orders and the shipping configurations as well.
- Moreover, the admin can chat with the delivery boy and even the customer.
- Likewise, the delivery boy can also chat with the admin.
- If a delivery boy is unable to deliver a product, the reason for the same can be typed so as to why the order was accepted but not delivered.
- The order list details can be viewed by the delivery boy.
- The delivery boy and the admin can see the comment history of a specific order.
- Delivery boys can set their status as, online/ offline through the application and even update their details.
- The delivery boy can either confirm or decline the new order assigned to him.
- OTP must be entered by the delivery boy to verify that the delivery is conducted by him to the right customer.
- Also, a customer can see his express order list. If need be, the customer can chat with the admin.
Hyper City - Egypt’s Online Supermarket & Food Shop
Hyper City - Online Supermarket Store’s Delivery Boy App Hyper City - An online supermarket store with multiple outlets in Egypt expanding its business providing its quick delivery services to thousands of customers daily. Selling household goods, clothing leather products, and packaged foods.
Webkul helped bridge the gap between the store owners, delivery boy, and its customers by building a delivery boy app that allows all these stakeholders to communicate with each other and customized OTP verification by customers after delivery.
Read the complete success story to know more about how the delivery boy app played a massive role in providing an edge to the hyper city over other supermarket chains present in the delta region.
For any query or issue, please create a support ticket here https://webkul.uvdesk.com/en/customer/create-ticket/
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