Webkul Store
Magento 2 B2B Sales Representative
1 Review(s)

Description

B2B Sales Representative for Magento 2 helps store admins manage growing customer demands by assigning sales reps to assist with product sales and quote requests, ensuring better customer service.

This way it becomes easier for the admin of a store to manage the customers and through sales rep strategy, the admin shall generate happy customers.

Note: This module is dependent on our Magento 2 Pricelist module. One needs to install the pricelist module so as to avail of its functionalities.

Explore the Magento 2 B2B Vendor Mobile App for a seamless mobile selling experience.

Highlighted Features of B2B Sales Representative for Magento 2

 Creating Sales Reps

The admin can create sales representatives and assign them to respective quote requests.

 Acknowledging Quote Requests

The Sales Reps can send responses for the quote requests which the customers generate.

 Assigning Roles to Sales Reps

The admin can allocate roles of Managers, Administrator, Sub Admin etc. to the Sales Representatives.

 Manage Quotes Requests

The sales rep, as assigned by the admin for quote requests, shall manage their quotes and messages.

Why do we need B2B Sales Representative for Magento 2 extension?

B2B Sales Representative for Magento 2 extension makes it easy by assigning dedicated sales reps to your customers, ensuring personalized service, faster responses, and stronger relationships.

With better customer handling and team accountability, your store can drive more conversions and deliver a tailored shopping experience that sets you apart. Perfect for B2B and high-volume businesses aiming to elevate their customer service and sales performance.

Looking to build a complete B2B ecosystem, check out our Magento 2 B2B Marketplace extension for advanced features and seamless vendor management.

Incorporating Sales Rep with Magento2

With the use of Sales Representative Extension for Magento 2, the admin of a B2B store can create and provide access to sales reps. Using the module the admin can create sales rep and provide them different roles. The admin can assign customer quotes, orders, etc which can be managed by sales reps.

  • The admin can create sales representatives and assign the sales rep to the quotes requested by the customer.
  • The admin can assign sales rep manually or automatically, under Dedicated Sales Rep tab.
  • The admin may assign dedicated sales rep for products.
  • The dedicated sales rep may also be assigned for categories by the admin.
  • The admin can define the maximum number of sales rep managers.
  • The maximum number of team members may be defined by the admin.
  • The admin configures the default email for the sales rep.
  • The default order and quote emails are defined for the sales reps.

Interactive Dashboard for Sales Rep

The Magento 2 Sales Rep B2B module provides a very interactive dashboard for sales reps. On the dashboard, the sales reps can see there total sales, quotes, orders, etc. Also, the sales rep can see new messages, quotes, and sales report.

  • The sales rep can see the sales report in a graphical view on the dashboard.
  • The sales rep can see the total sales value on the dashboard.
  • The total number of customers are visible on the dashboard of the sales rep.
  • The sales rep can see the total number of quotes on the dashboard.
  • The sales rep can see the total number of messages on the dashboard.
  • New messages are visible on the dashboard of the sales rep.
  • New messages are visible on the dashboard of the sales rep.
  • The sales rep can also see the average sales per order, average discount per order and average quote per order on the dashboard

Sales Representative Options for Admin

The admin can completely manage the Sales Representative for Magento 2. The admin can see all the orders, quotes, customers, etc assigned to a sales rep. Also, admin can manage them and make changes to them.

  • The Sales Representative activities can be managed under sales rep dashboard options.
  • The sales rep dashboard displays the totals of sales, customers, messages, quotes, orders, etc.
  • The graphical representation of the sales is displayed in the sales rep dashboard.
  • The sales representatives reports display under Reports option.
  • The orders and details of the respective orders display under Orders option.
  • Under Request for Quotes option, the quote requests generated by the customer, display.
  • The conversation threads regarding the quote requests display under Messages option.
  • The Sales Rep can view the list of customers is visible under the customers option.
  • The admin can view the list of the sales rep and add a new sales rep under Sales Rep option.

Sales Reps and their Role

A Sales Rep is an important aspect of any e-commerce industry. It is the responsibility of the vend products to the customers on behalf of the store owner. It the prime job of the Sales Rep to market the business in such a way that real sales are generated which leads to higher conversion rates.

  • The Sales Reps option displays the list of sales representatives created.
  • The admin may create a new sales representative.
  • The Sales Rep Info tab displays the account information of the Sales Representative.
  • Under Sales Rep Role the admin may assign roles to the sales representative.
  • The User Role displays all the roles which the admin can assign to the sales representative.
  • The Sales Rep Managers tab displays a table displaying the sales rep’s name and the role assigned to him.
  • The Sales Rep Team defines a table displaying the members of the sales rep team and their details.

Placing Quote Requests

The customer is the most important part of any business, be it small scale or large scale. The customers may tend to buy products and make a pocket-friendly deal with the store owner. This is made easy as customers can place quote requests and these quote requests are looked after by the sales representatives.

  • The customers can log in to the frontend and place a quote request for products.
  • Customers can create a new quote for products.
  • The customer can choose a product from the given list and its required quantity.
  • The customer has to enter the expected price or the quoted price for the product chosen.
  • As the customers submit the quote, they are notified through a success message which displays at the top of the Quote Requests page.
  • The Quote Requests page displays a list of quote requests created.

Support

For any query or issue please create a support ticket here http://webkul.uvdesk.com/.

You may also check our quality Magento 2 Extensions.

5.0
based on 1 reviews
T
Technique
Posted On - June 6, 2024
The support was pro reactive and excellent Work
The support was pro reactive and explain to us clearly about the issue. Good job
No Showcase.
Product Version
5.0.2
Supported Browsers
Firefox 5+Google Chrome 14+Internet Explorer 10+Opera 11Safari 5
Tags
Released
7 years ago
Last Updated
3 months ago
Supported Version
Magento2.0.x 2.1.x2.2.x2.3.x2.4.x