Description
WooCommerce Customer Verification helps store owners check customer identity before each purchase. It stops unapproved users from buying restricted products. This adds more control to the store.
Customers upload an identity document during sign-up. They can also upload it later from their account page. This gives them a simple way to complete the check.
Admins review each document. They can approve it, reject it, or keep it pending. Customers get an email after each update. They can also see the status in their account.
If a document is rejected, customers can upload a new one. They do not need to create another account. This saves time and makes the next review easy.
Store owners can skip document checks for selected products, categories, or product types. Guest users can also place orders after email verification when this option is active.
The plugin supports file size limits, allowed file types, custom messages, and HPOS. These options help store owners manage customer checks with less effort.
Additionally, if your store sells age-restricted products such as alcohol, tobacco, vaping items, or adult products, you can use WooCommerce Age Verification plugin to verify a customer's age before they access or purchase restricted products.
Highlighted Features
Verify Customer Identity
The extension helps in authenticating the customer identity & only after that customer is allowed to purchase from the store.
Notification Via Email
The customer gets notified via e-mail once their account gets Approved or Rejected.
Upload Identity By Mobile
The customer can upload the identity document via desktop or directly through mobile also.
Support Multiple File Formats
The extension supports JPEG, JPG, PNG, DNG, or PDF format for verification documents.
Why Do We Need WooCommerce Customer Verification/
WooCommerce Customer Verification helps store owners check customer identity before each purchase. It helps stop unapproved buyers. This is useful for stores that sell restricted or high-value products.
WooCommerce does not verify customer identity by default. Any registered customer can place an order. This may not meet business or legal requirements.
Many stores still check documents by email. This takes time and adds extra work. It also makes the approval process slow and hard to track.
This plugin lets customers upload their documents online. Admins can review each file from one place. They can approve, reject, or keep it pending in a few clicks.
Store owners can skip verification for selected products, categories, or product types. They can also allow guest checkout after email verification. This gives more control and flexibility.
Many WooCommerce stores already use identity checks for secure selling. This plugin follows a simple workflow that is easy to manage and easy for customers to use.
Apart from this, if you want to collect additional customer or seller details during registration with custom fields, you can use WooCommerce Marketplace Custom Registration plugin to create a registration form that matches your business requirements.
Use Cases
Healthcare Stores
Check buyer identity before selling items that need customer approval.
B2B Wholesale Stores
Approve business buyers before they place large or repeat orders.
Age-Restricted Stores
Let only approved buyers order products with age limits.
Luxury Product Stores
Reduce fraud before selling costly products to new buyers.
Digital Service Providers
Check customer details before giving access to paid services.
Compliance-Based Businesses
Follow store rules with a simple customer approval flow.
Re-upload Documents For Verification After Rejection
The extension lets the admin to hands-on with the plugin to set it up
- The admin can enable the plugin to be used with the website.
- The admin can enable or disable the re-upload documents feature for customer verification if for the first time the document gets rejected.
Upload Document While Registration
The extension allows the customers to upload the identity document before starting shopping on the website for security purposes.
- The customer can upload the identity document while doing registration on the website for the first time.
- The customers can also upload the document from the My Account section on the website.
- After uploading the document, the customer can view the verification status of the account.
- If the admin rejects the document, the customer apart from the email also can view the status on the account section itself.
Verification Of Identity Documents
The admin needs to verify the customer's identity documents in order to let them do shopping on the website.
- The admin can view the uploaded document by the customer.
- The admin can approve or reject the customer's uploaded document.
- The customer will receive the document approval or rejection notification by email.
Initial Configuration Settings
The admin has the following options available for configuring the customer verification:
- The admin can enable/disable woocommerce customer verification.
- Re-upload of documents for verification after rejection can be enabled/disabled by the admin.
- Admin can enable the product rule settings to use product, categories, and product type-based restrictions to purchase the product without documentation verification.
- Admin can enter the products that can be purchased without document verification.
- Admin can enter the categories that can be purchased without document verification.
- Admin can enter the product types, and that product can be purchased without document verification.
Support
For any query or issue, please create a support ticket here http://webkul.uvdesk.com/
You may also check our quality WooCommerce Plugins.