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- Description
- Reviews
- FAQ
- Customers ()
- Specifications
- Cloud Hosting
- Changelog
WooCommerce Customer Verification helps store owners check customer identity before each purchase. It stops unapproved users from buying restricted products. This adds more control to the store.
Customers upload an identity document during sign-up. They can also upload it later from their account page. This gives them a simple way to complete the check.
Admins review each document. They can approve it, reject it, or keep it pending. Customers get an email after each update. They can also see the status in their account.
If a document is rejected, customers can upload a new one. They do not need to create another account. This saves time and makes the next review easy.
Store owners can skip document checks for selected products, categories, or product types. Guest users can also place orders after email verification when this option is active.
The plugin supports file size limits, allowed file types, custom messages, and HPOS. These options help store owners manage customer checks with less effort.
Additionally, if your store sells age-restricted products such as alcohol, tobacco, vaping items, or adult products, you can use WooCommerce Age Verification plugin to verify a customer's age before they access or purchase restricted products.
Highlighted Features
Verify Customer Identity
The extension helps in authenticating the customer identity & only after that customer is allowed to purchase from the store.
Notification Via Email
The customer gets notified via e-mail once their account gets Approved or Rejected.
Upload Identity By Mobile
The customer can upload the identity document via desktop or directly through mobile also.
Support Multiple File Formats
The extension supports JPEG, JPG, PNG, DNG, or PDF format for verification documents.
Why Do We Need WooCommerce Customer Verification/
WooCommerce Customer Verification helps store owners check customer identity before each purchase. It helps stop unapproved buyers. This is useful for stores that sell restricted or high-value products.
WooCommerce does not verify customer identity by default. Any registered customer can place an order. This may not meet business or legal requirements.
Many stores still check documents by email. This takes time and adds extra work. It also makes the approval process slow and hard to track.
This plugin lets customers upload their documents online. Admins can review each file from one place. They can approve, reject, or keep it pending in a few clicks.
Store owners can skip verification for selected products, categories, or product types. They can also allow guest checkout after email verification. This gives more control and flexibility.
Many WooCommerce stores already use identity checks for secure selling. This plugin follows a simple workflow that is easy to manage and easy for customers to use.
Apart from this, if you want to collect additional customer or seller details during registration with custom fields, you can use WooCommerce Marketplace Custom Registration plugin to create a registration form that matches your business requirements.
Use Cases
Healthcare Stores
Check buyer identity before selling items that need customer approval.
B2B Wholesale Stores
Approve business buyers before they place large or repeat orders.
Age-Restricted Stores
Let only approved buyers order products with age limits.
Luxury Product Stores
Reduce fraud before selling costly products to new buyers.
Digital Service Providers
Check customer details before giving access to paid services.
Compliance-Based Businesses
Follow store rules with a simple customer approval flow.
Re-upload Documents For Verification After Rejection
The extension lets the admin to hands-on with the plugin to set it up
- The admin can enable the plugin to be used with the website.
- The admin can enable or disable the re-upload documents feature for customer verification if for the first time the document gets rejected.
Upload Document While Registration
The extension allows the customers to upload the identity document before starting shopping on the website for security purposes.
- The customer can upload the identity document while doing registration on the website for the first time.
- The customers can also upload the document from the My Account section on the website.
- After uploading the document, the customer can view the verification status of the account.
- If the admin rejects the document, the customer apart from the email also can view the status on the account section itself.
Verification Of Identity Documents
The admin needs to verify the customer's identity documents in order to let them do shopping on the website.
- The admin can view the uploaded document by the customer.
- The admin can approve or reject the customer's uploaded document.
- The customer will receive the document approval or rejection notification by email.
Initial Configuration Settings
The admin has the following options available for configuring the customer verification:
- The admin can enable/disable woocommerce customer verification.
- Re-upload of documents for verification after rejection can be enabled/disabled by the admin.
- Admin can enable the product rule settings to use product, categories, and product type-based restrictions to purchase the product without documentation verification.
- Admin can enter the products that can be purchased without document verification.
- Admin can enter the categories that can be purchased without document verification.
- Admin can enter the product types, and that product can be purchased without document verification.
Support
For any query or issue, please create a support ticket here http://webkul.uvdesk.com/
You may also check our quality WooCommerce Plugins.
Specifications
Product Version2.0.0
Released6 years ago
CategoryWooCommerce, WooCommerce,
Last UpdatedJuly 17, 2026 (9 days ago)
License Single application
Supported VersionsWordPress 6.x.x WooCommerce 9.x.x 10.x.x
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Frequently Asked Questions
How does the customer verification process work after document upload?
Admins check each file. They can approve it, reject it, or keep it pending. Only approved customers can buy restricted items.
Can customers upload their identity document after registration?
Yes, customers can upload a document during registration. They can also add it later from the Account Details page.
What happens if a customer's document is rejected?
If re-upload is on, customers can send a new document. This helps them finish the check without making a new account.
Can guest users place orders without uploading identity documents?
Yes, when guest email verification is on, guests can verify their email and place an order without uploading a document.
Can selected products be sold without customer verification?
Yes, admins can skip customer verification for selected products, categories, or product types based on store rules.
Can admins control document upload settings?
Admins can choose file types, set upload size limits, and control document upload rules from the plugin settings.
What can admins manage from the verification panel?
Admins can review files, change customer status, hide uploaded files, and manage all verification requests in one place.
Does WooCommerce Customer Verification support HPOS?
Yes, WooCommerce Customer Verification works with WooCommerce HPOS, so stores can use the latest order storage system.
Specification
Detailed technical features and requirements to help you understand the module’s capabilities and ensure smooth integration with your system.
Cloud Hosting
Detailed technical features and requirements to help you understand the module’s capabilities and ensure smooth integration with your system.
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Default Configuration Details of Server
1 GB
RAM 1 Core
Processor 30 GB
Hard Disk
RAM 1 Core
Processor 30 GB
Hard Disk
1 GB RAM & 1 Core Processor
Database
Database
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* Server Configuration may vary as per application requirements.
Change Logs
- + Features
- - Bugs
Version 2.0.0
- Added Registration Date and Document Upload Date fields in the Customers tab (admin).
- Added an option for admin to define a Verification Message for first-time login customers, which appears on the customer dashboard (e.g., “Your document is pending”).
- Added an option for admin to define a Document Not Uploaded message, shown on the customer dashboard when required documents are missing.
- Added a Hide Uploaded Document option, allowing admin to control whether uploaded documents are visible to customers.
- Added a Maximum File Size setting, enabling admin to set a file upload size limit for customers.
- Added an Allowed File Types setting, allowing admin to define permitted file types for document uploads.
- Updated compatibility with WooCommerce version 10.3.
- Updated compatibility with WordPress version 6.8.
- Optimized scripts and styles for faster loading and improved performance.
Version 1.3.0
- * Added: WooCommerce Block Compatibility for cart and checkout .
- * Added: Licensing functionalities for the module.
- * Added: Admin Can Enable/Disable the Guest User Email Verification.
- * Added: Guest User able to checkout after email Verification.
- * Added: Admin can set verification setting for existing customers.
- * Added: Plugin auto update with token functionality.
Version 1.2.0
- * Added: WooCommerce High-Performance Order Storage (HPOS) feature compatibility.
- * Added: Customers Verification Menu under our global Webkul WC Addons Menu.
- * Added: The admin can Enable/Disable for making the file upload compulsory or not.
- * Added: The admin can Enable/Disable the visibility of the verification document and verification status columns in the order table.
- * Added: The admin can approved the customer without document.
- * Fixed: Customers can also upload doc and docx type file.
- * Remove: Selecting the grouped product in exempted product types.
Version 1.1.0
- * Added: The admin can Enable/Disable the module status in the configuration Login menu page.
- * Added: The admin can Enable/Disable the re-upload of documents for verification after rejection.
- * Added: The admin can add documents description for users of which type of documents they need to upload.
- * Added: added a description message for the products page when the product needs document verification.
- * Added: The admin can select the products for which the product should be purchased without document verification.
- * Added: The admin can select the categories for which the product should be purchased without document verification.
- * Added: The admin can select the product type for which the product should be purchased without document verification.
- * Added: Admin can add rejection comments for users.
- * Fixed: minor issues
- * Fixed: Fixed security issues.
- * Update: Update coding structure according to WordPress coding standards.
Version 1.0.1
- Fixed- Fatal and notice error.
- Fixed- Solve the issue of customer verification if the user does not login.
Version 1.0.0
- Initial release
