Send Again
Close
X
Login
Already have an account with us Login to your account
X
Sign Up
Create an account with Webkul Store
Please Login to Write Your Review
X
- Description
- Reviews
- FAQ
- Customers ()
- Specifications
- Cloud Hosting
- Changelog
WooCommerce Abandoned Cart Email Reminder helps store owners recover sales when shoppers leave items in their cart. It records every abandoned cart and lets store owners send timely follow up reminders.
Each abandoned cart includes customer details, cart items, and other order information. This makes it easy to see what a shopper left behind before sending a follow up email.
Create multiple follow up emails with different schedules and templates. Emails can be sent automatically through cron or manually whenever needed.
When Twilio is connected, registered customers also receive an SMS with each follow up email. Sending reminders through both email and SMS gives customers another chance to return and complete their purchase.
Built in reports show abandoned carts, sent emails, and recovered carts by week, month, or a selected date range. As a result, store owners can see what works and improve future recovery campaigns.
Additionally, if you want customers to save products for future purchases, you may also like Multiple Wishlists for WooCommerce.
Highlighted Features of WooCommerce Abandoned Cart Email Reminder
Guest Email Capture
Captures guest email addresses during checkout, allowing recovery reminders to reach shoppers without an account.
Automatic Coupon Generation
Generates a unique coupon and adds it to recovery emails, giving hesitant shoppers an extra reason to return.
SMS Reminders via Twilio
Sends a text alert alongside the email reminder, reaching customers through a second channel.
Cart Logs
View tracked carts with their status, customer details, SMS delivery, and recent activity from one place.
Cron Reports Dashboard
View cron reports for email, SMS, and abandonment jobs with detailed run history and status.
Stop on Purchase Protection
Cancels any pending reminder automatically the moment a customer completes their order.
Why Do We Need WooCommerce Abandoned Cart Email Reminder?
WooCommerce Abandoned Cart Email Reminder helps recover sales from shoppers who leave before placing an order.
WooCommerce does not track left carts or save guest emails by default. It also cannot send follow up reminders automatically. Store owners have little visibility into lost checkouts and no built in recovery workflow.
Automated reminders fix this gap. Email and SMS follow ups reach customers at the right moment, a coupon adds extra incentive, and reminders stop automatically once an order is placed, so customers do not receive a follow up for a purchase they already completed.
In practice, stores that follow up on abandoned carts with a well timed reminder and a small incentive often recover a meaningful share of sales that would otherwise be missed.
Furthermore, if the store accepts customer price negotiations, Quote System for WooCommerce can help convert hesitant shoppers into paying customers.
Use Cases
Seasonal Sales and Promotions
During high traffic sales periods, cart abandonment spikes. Automated reminders help recover more of that traffic without extra manual work.
Subscription and Repeat Purchase Stores
Stores with returning customers can use SMS reminders to catch shoppers who are quick to browse but slow to check out.
High Value Product Stores
Shoppers often take longer to buy expensive products. A follow up email or manual reminder can bring them back.
Growing Online Stores
New stores can use reports to see where shoppers leave the checkout. They can also test coupons to find what brings customers back.
Recovery Settings
This screen controls when a cart is marked as abandoned and how recovery reminders work. Once configured, the module tracks abandoned carts and manages recovery reminders automatically.
- Set the cart abandonment threshold in minutes.
- Capture guest email addresses automatically at checkout.
- Stop recovery emails the moment an order is placed.
- Generate unique coupons for recovery emails.
- Enable or disable abandoned cart tracking anytime.
Twilio SMS Settings
Once Twilio is connected here, registered customers receive a text reminder alongside their recovery email. This adds a second channel for reaching customers who are less likely to check their inbox right away.
- Enable SMS alerts alongside email reminders.
- Add your Twilio Account SID and Auth Token.
- Enter the Twilio sender number in E.164 format.
- Set a default country code to normalize local numbers.
- Customize SMS messages with supported placeholders.
Cron Reports Dashboard
This dashboard shows every cron run for cart checks, emails, and SMS. It helps confirm that scheduled reminders are working as expected. If a reminder does not run, the report shows whether it failed or was skipped. This makes problems easier to find and fix.
- View today's total runs, filtered runs, and emails sent.
- See results split by Email, Abandonment, and SMS type.
- Filter runs by type, source, status, and date range.
- Check individual run status: Success, Skipped, or Disabled.
- Compare cron and manual runs from one report.
Cart Logs
This screen lists every tracked cart with its email, phone number, cart value, status, and SMS delivery result. This makes it easier to identify valuable abandoned carts and plan timely follow ups.
- Search cart logs by customer email or date range.
- Filter results by minimum or maximum cart value.
- Check cart status: Active, Recovered, or Abandoned.
- See whether the SMS reminder was Sent, Not Sent, or Failed.
- Run the abandonment cron manually from this screen.
Email Template Management
Recovery emails are managed through WooCommerce email settings under the Abandoned Cart Recovery notification. This keeps email editing familiar for anyone who already manages other WooCommerce notifications.
- Edit the subject line and email heading in one place.
- Customize the main email content and additional content.
- Enable or disable the recovery email notification anytime.
- Preview the email exactly as customers will see it.
- Choose between plain text and HTML email format.
Support
For any query or issue, please create a support ticket here http://webkul.uvdesk.com/
You may also check our quality WooCommerce Plugins.
Specifications
Product Version1.0.1
Released6 years ago
CategoryWooCommerce, Sales Orders & Payments, WooCommerce,
Last UpdatedJuly 22, 2026 (19 days ago)
License Single application
Supported VersionsWordPress 5.x.x 6.x.x WooCommerce 4.x.x 5.x.x 6.x.x 7.x.x
Write a review
Frequently Asked Questions
How do I recover abandoned carts in WooCommerce?
WooCommerce Abandoned Cart Email Reminder tracks carts left idle past a set time threshold, then sends automatic email and SMS reminders to bring shoppers back to checkout.
How long does it take for a cart to be marked as abandoned?
The time threshold is fully configurable in minutes, so store owners can set carts to be marked abandoned within a few minutes or after several hours.
How do I add SMS reminders to abandoned cart emails?
SMS reminders are sent through a Twilio integration. Connecting a Twilio account lets registered customers receive a text alert alongside their email reminder.
How do recovery coupons work?
Coupon generation can be enabled in settings, so each recovery email includes a unique coupon code as an added incentive to complete checkout.
How are guest checkout carts tracked?
Guest email capture records a shopper's email address as soon as they type it at checkout, so tracking works even without a customer account.
How can I confirm my abandoned cart emails are actually sending?
The cron reports dashboard logs every scheduled run with a status of Success, Skipped, or Disabled, making it easy to confirm reminders are firing correctly.
What happens after a customer completes the order?
Reminders stop automatically once an order is placed, so customers do not receive a follow up for a purchase they already finished.
How do I find a specific customer's abandoned cart?
Cart logs can be filtered by customer email, date range, and cart value, making it easy to locate any tracked cart from the admin panel.
Specification
Detailed technical features and requirements to help you understand the module’s capabilities and ensure smooth integration with your system.
Cloud Hosting
Detailed technical features and requirements to help you understand the module’s capabilities and ensure smooth integration with your system.
Move to Cloud Today
We’re partnered with top-tier, trusted providers!
Default Configuration Details of Server
1 GB
RAM 1 Core
Processor 30 GB
Hard Disk
RAM 1 Core
Processor 30 GB
Hard Disk
1 GB RAM & 1 Core Processor
Database
Database
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store
* Server Configuration may vary as per application requirements.
Change Logs
- + Features
- - Bugs
Version 1.0.1
- 1. Fixed phpcs and wpcs issue
- 2. Fixed error
Version 1.0.0
- 1. The admin can view the list of abandoned cart customers.
- 2. The admin can send manual emails to any customer.
- 3. The admin is able to see the list of all sent emails for the abandoned cart.
- 4. The admin can view weekly, monthly, and datewise abandoned cart reports.
