Description
WooCommerce AI Chatbot allows the admin to configure the chat box settings as required. The admin can allow both voice assistant and animation chat box. Apart from that, the admin can create content for posts, products, and pages by using custom content or voice content.
The admin can view weekly and monthly user traffic over the AI bot and also see the list of users and most asked product questions to the AI bot. The customers can interact with the WooCommerce AI Chatbot using voice commands or animated chat to receive an instant response to their product-related queries. Also, if you want to have a live conversation with your customers, you can check the Social Chat for WooCommerce.
Highlighted Features of WooCommerce AI Chatbot
Access Chat History
It allows the admin to improve response over time and maintain consistency.
Seamless Content Creation
Admin can easily create and manage content for pages, posts, and products.
Real-Time Product Queries
Customers can ask questions about products and get instant answers from the Chatbot.
Voice Assistance Integration
Customers can use voice commands to ask questions from the WooCommerce Chatbot. Also, the admin can use voice commands to create posts, pages, and product content.
Direct In-Chat Checkout
Customers can manage their cart (Add/Remove) and complete their entire purchase via a native AI checkout session without leaving the chat.
Smart Query Routing
An intelligent agent routes queries between Vector DB (for info) and SQL DB (for precise SKU, stock, and pricing) with 100% accuracy.
Why Use WooCommerce AI Chatbot?
Real-time response drives growth and improves the overall shopping experience for customers. An eCommerce business can utilize a AI Bot to respond to its customer queries. WooCommerce AI bot enables the customers to interact naturally by asking product-related questions and accessing information via the Chatbot.
Leveraging LLM-powered natural language processing (NLP) capabilities, the chatbot ensures accurate and instant responses. Multi-Vector DB support (Pinecone & Chroma DB) allows you to train your AI agent. Plus, native Google Gemini & Local ONNX embedding support ensures you can scale up to 100,000+ products while keeping costs at zero.
The chatbot becomes an integral part of your store's front end, offering a user-friendly and interactive interface for customers to engage with without any wait time.
WooCommerce AI Bot empowers businesses by providing instant answers to customer product queries. Also, if you want real-time direct communication between the admin and the buyers, you can check the Admin Buyer Chat for WordPress WooCommerce.
WooCommerce AI Chatbot Settings
The store admin will customize the appearance of the Chatbot window. Wherein, the admin will set the color of the chatbot window, and change the avatar icon, background image, and AI logo.
Also, the admin can set the WooCommerce Chatbot name according to their brand identity.
- Allow voice search and animation for the same.
- Set the primary and secondary colors of the Chatbot window.
- Enter the ChatBot name as per their choice.
- Upload the ChatBot Avatar, Background image, and AI logo.
- Allow background images for the admin conversation history.
- Set the Chatbot position to either the left or right side.
WooCommerce AI Chatbot at Storefront
The customer can ask product queries using voice search or by entering their query like - Do you have a beanie product? In the Chatbot window.
Here, the AI-powered chatbot uses Natural Language Processing (NLP) to provide instant responses to customer's product queries.
- Ask product-related questions using a Chatbot.
- Use voice search to ask product-related queries.
- Ask the price of a particular product.
- View the product page of the store.
- Programmatic order placement directly from the chat conversation.
- Stripe (MCP) and native WooCommerce gateway integration for secure payments.
- Advanced Rich Formatting (Markdown & HTML) and Voice Command support.
Generate Content using WooCommerce AI ChatBot
The admin can generate the page, posts, and product content on a number of topics. Admin can either generate the content using custom or voice option. Here, the admin will -
- Select the number of topics.
- Enter the keyword and click on the suggested topic to use the generated title.
- If the admin chooses a custom topic option, then he will manually enter the title.
- Select the number of sections and click on the recreate sections to generate the content for each section.
- Generate the content, excerpt, and meta description.
- After content creation, the admin will select the option of whether he wants to create content for the post, product, and page.
Conversation History of WooCommerce AI Chatbot
The customer’s conversation with the WooCommerce Chatbot can be accessed by the store admin to get more insights about what the customers are searching for after landing on the storefront.
Apart from that, the admin can access the chat log of the customers and the chatbot in the admin backend panel.
- Choose a customer to access their chat history with Chatbot.
- Select the date range to access the chat history.
- Download the conversion history.
- Advanced Dashboard Analytics: Track traffic with Bar, Area, Line, and Scatter charts.
- Moderation Tools: Proactively Block Users for unethical chatting.
- Excel Export: Download the entire conversation log in Excel format for analysis.
WooCommerce Plugin Support
For any query or issue, please create a support ticket here http://webkul.uvdesk.com/. You may also check our quality WooCommerce Plugins.