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Facebook Messenger Chat for WooCommerce

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Facebook Messenger Chat for WooCommerce: Facebook Messenger Chat for WooCommerce facilitates the admin of a site to have one to one chat conversations with the customers or clients through facebook messenger. The configuration of Facebook Messenger Chat for WooCommerce requires the Page Id and the App Id which is retrieved from facebook itself. It is quite easy to share doc files as well as images over the messenger. This makes it easier for the site owner to get in touch with each client, individually.

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Description

Details

Facebook Messenger Chat for WooCommerce: A business will only grow if its customers are happy and satisfied with the services it offers. Therefore it is quite essential for the site owner to develop healthy relations with the customers.

To achieve this, the site owner must strive to manage each customer, individually. Facebook Messenger Chat for WooCommerce makes it possible for the site’s admin to handle each customer, separately.

This way the site owner can provide better assistance to the customers. It becomes easier to reach out to multiple customers at a time.

Apart from an enhanced relationship with the customers, supervising your customers over messenger chat can be more optimized as almost everyone use messenger nowadays and reaching out to customers becomes easier.

Highlighted Features

 Live Chat using Messenger

The admin can have a live conversation with the customers through facebook messenger.

 Visibility of Messenger Widget Icon

The admin may set the domain of the page where the messenger icon must display in the frontend.

 Engage with customers

The site owner can provide faster responses and engage with the customers from time to time.

 Manage Clients Smoothly

It becomes easy for the site owner to handle multiple clients directly through Facebook messenger.

Benefits

Apart from the live chat feature, the messenger chat allows the admin of the store to provide better assistance to each customer.

This way it becomes easier for the site owner to manage users individually. Also, reaching out to a larger mass becomes feasible.

  • It makes the site owner manage each customer individually.
  • Maximum crowd uses messenger, therefore, it is easy to reach out to customers.
  • Also, it enhances the cross-selling and upselling experience.
  • Easy to deliver marketing messages to customers over messenger.
  • Easy to go conversation with the customers or vice versa.
 Benefits

Linking Facebook Page with WooCommerce

It is essential to obtain the Page ID and the App ID from the facebook page to configure the Facebook Messenger Chat for Woocommerce.

The admin will have to create a page on Facebook in order to receive the Page ID and retrieve the App ID from the facebook developers page.

  • The user can create a page for a business or brand.
  • Add a profile picture a cover picture associated with the page.
  • Once the page is created, the Page Id can be retrieved with the image.
  • The App ID can be created and can be linked with the Page ID.
  • A domain of the page is configured under White-listed domain.
 Linking Facebook Page with WooCommerce

Configuration Settings

Once the module is successfully installed and the Page ID and App ID is retrieved, the admin can set the configurations for the module in the admin panel.

The Facebook messenger has made it easier for the admin to reach out to a larger crowd and manage them individually.

  • The admin configures the Page Id and the App ID retrieved for the Facebook page.
  • On creating a page on Facebook, the Page ID is automatically generated.
  • To enhance the user experience, admin can choose a color for the messenger chatbox.
  • The admin can set a message to greet the users as they log in to the messenger.
  • A message to log in to messenger displays as the user logs out.
 Configuration Settings

Live Conversation using Messenger

Facebook Messenger Chat for WooCommerce is completely a customer-centric module. It has made easier for the admin to engage with the customers.

On the other hand, the customers can easily contact the admin without any hassle. There will not be any delay in the reverts as almost everyone use messenger chat application on their phones.

  • The customer will have to log in in order to start a conversation with the admin.
  • The messenger icon is visible in the front end on the right-hand bottom corner.
  • The image files can be sent using the messenger chatbox.
  • The doc files can also be shared through the facebook messenger chatbox.
  • Will drive more customers to a site and generate some real revenue for a site.
 Live Conversation using Messenger

 Complete Features List

  • Admin can chat live via facebook messenger.
  • The admin sets the domain of the page where the admin wishes to display the messenger icon.
  • Admin can display the messenger icon on all the frontend pages such as my account, cart page, etc.
  • A color for the messenger icon can be chosen by the admin.
  • A feasible way to engage with the customers.
  • Client handling is much easier.

 Support

For any query or issue, please create a support ticket here http://webkul.uvdesk.com/

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FAQ

FAQS

 Frequently Asked Questions

 Why is running a business using Facebook Messenger Chat for WooCommerce a good option?
To reach out to a more significant number of customers, manage and engage with each customer individually is the prime goal of every business. Facebook Messenger Chat for WooCommerce helps an e-commerce business achieve this goal.
 
 What is the primary requirement for configuring the Facebook Messenger Chat for WooCommerce plugin?
To configure the Facebook Messenger Chat for WooCommerce module, the admin must obtain the Page Id as well as the App Id from Facebook.
 
  Is it possible for the admin of a site to set the location of the messenger icon in the frontend?
The admin can set the domain of the page where the messenger icon is to be displayed under White-listed Domains section while creating the App Id.
 
 What is the best feature of Facebook Messenger Chat for WooCommerce plugin?
Using the Facebook Messenger Chat for WooCommerce plugin becomes easier for the admin of a site to have one to one conversation with the customers and this way it becomes easy to assist each customer individually.
 
 Does Facebook Messenger Chat for WooCommerce plugin support sharing images or doc files?
Facebook Messenger Chat for WooCommerce allows the customers to share the doc files as well as the image files over messenger.

Cloud

Move to Cloud Today
AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.
GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.
In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.
Default Configuration Details of Server -
  • 1 GB RAM
  • 1 Core Processor
  • 30 GB Hard Disk
  • DB with 1 GB RAM and 1 Core Processor
(Server Configuration may vary as per application requirements.)
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

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Customization

Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation (Paid Service)
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