Webkul Store
Opencart Product Questions Answers
2 Review(s)

Description

Opencart Product Questions Answers - Opencart Product Question Answer module allows the users to post questions for products and get answers. The admin can approve or unapprove any question or answer and can even delete the question from the store backend. This module is very beneficial in clearing doubts of the customer before buying products.

Opencart Product Questions Answers is also available as MarketPlace Product Question Answer

Highlighted Features

 Include Attachment Files

The customers have the leverage to add attachment files with their questions. It supports all file types except PHP scripts. The file size must not exceed 5MB.

 Google ReCaptcha Verification

Google Recaptcha is an addon feature of this module.

 Mail Notifications

The customers and the admin receive notifications over mail for various instances (such as when the customer asks a question).

 Ajax Based Search Process

It is fully ajax based, which means there is no page reload scenario.

 Opencart Product Questions Answers Options

After the module installation, the admin will do the configuration of the module for the proper working of the module. Admin will do the following setting:

  • Enter Google reCAPTCHA credentials.
  • Set the pagination count.
  • Select questions order.
  • Show/hide date of the question placed.
  • Show/hide author information.
  • Set answers order.
  • Show/hide date of the answer placed.

 Approval Options for Question Answers

The admin can configure various approval settings for asking a question or submitting an answer.

  • Login required to place question.
  • Auto approve question.
  • Login required to place answer.
  • Auto approve answer.

 Mail Notifications Settings

The admin can configure various email notifications setings for the customers.

  • Mail to admin when question is put up.
  • Mail to admin when answer is placed.
  • Mail to customer when he/she put up a question.
  • Mail to cutomer when his/her question is answered

 Ask Questions Related to Products

After the module configuration customer can see “Ask Question” tab in the product page. Customer have to login (as per the configuration set) before posting any question about the product. After the login, customer can ask their question, and enter verification code and then submit. Customer can get the answers and in return they can ask their question. They can even vote for the answers they like.

  • Customer will have to login to ask any question.
  • For asking question, customer will ask their question, and enter verification code and then submit.
  • Customer can get the answers and in return they can ask their question.
  • Can even vote for the answers they like or dislike.

 Product Question Answer Details

In the “Product Q & A” tab, admin can manage the answers and can provide answers too. Admin can view all the answers for any particular question and admin can even provide their answer.

  • Admin can manage the answers.
  • Admin can view all the answers for any particular question and admin can even provide their answer.

 Opencart Product Questions Answers Features

  • Provide a number for pagination start.
  • Set questions order - newer to older or older to newer.
  • Show or hide question placed date.
  • Show or hide author information who has placed questions.
  • Login required to place question - yes/no.
  • Auto approve question - yes/no.
  • Set answers order - newer to older or older to newer.
  • Show/hide the answer placed to date.
  • Show/hide author information who has answered.
  • Login required to place the answer of any question - yes/no.
  • Auto approve answer - yes/no.
  • Mail to admin when a question is put up.
  • Mail to admin when an answer is placed.
  • Mail to the customer when he/she put up a question.
  • Mail to the customer when his/her question is answered.
  • The customer can ask and answer questions and like/dislike them.
  • The admin can view the customer names who have liked the answers.
  • Fully Ajax based no page reload.
  • Send answer mail to Customer if selected.
  • Questions search option.
  • Google reCAPTCHA verification is included.
  • The customers can add attachment files (all file types except PHP scripts) along with their questions. The maximum file size should be 5MB.

 Opencart Product Questions Answers Support

For any query or issue please create a support ticket here https://webkul.uvdesk.com/

4.5
based on 2 reviews
D
Darnell
mobileunlockbase.com (US)
Posted On - December 26, 2018
Good module but needs some update
Overall the module is great but needs some work. I had issues and customer service took care of most of them but i don't know exactly what they did. If i ever have to reinstall this module again i'd have to ask them to do it all over again. Also, it appears that the mail system has a bug because if i ask a question i do not receive the email as an admin. Only when i answer the question do i get an admin email but the customer does not get email.
Finally, the email template needs work. Says things like messagebody1 messagebody 2 etc.. needs to be cleaned up a bit.
Overall it is a very good module but hopefully an update can fix some issues.
L
lordgrabber
Posted On - September 8, 2014
Nice Module
Nice module! Thank you
Product Version
2.2.0.2
Supported Browsers
Firefox 5+Google Chrome 14+Internet Explorer 7Internet Explorer 8Internet Explorer 9Opera 11Safari 5
Category
Tags
Released
6 years ago
Last Updated
6 months ago
Supported Version
OpenCart2.x.x.x2.0.x.x2.1.x.x2.2.x.x2.3.x.x3.x.x.x