Opencart Marketplace Buyer Seller Communication - Opencart Marketplace Buyer Seller Communication module allows the buyers and sellers to communicate with each other and keep a record of their communication. In this module, a buyer can send a message to the seller with attachment, and in the same way, sellers can make a reply to the buyer. Also, the admin has the complete record of the seller-buyer communication and admin can reply to the same communication.
Opencart Marketplace Buyer Seller Communication is an add-on of the Opencart Marketplace Module. To use this module, you must have installed the Webkul Opencart Marketplace Module
Opencart Marketplace Live Chat - You can also use real-time chat Opencart Marketplace Add-on for providing faster communication and responses between the sellers and the customers.
Opencart Marketplace Buyer Seller Communication Features -
- Buyer can send messages directly to the seller.
- Buyer can add attachments with a message.
- Sellers can reply to the buyer’s query.
- A seller can add attachments to the message.
- Admin can enable/disable the module.
- Admin has the complete record of the conversation.
- Admin can reply to seller from existing communication.
- Admin can reply to the buyer from existing communication.
- Admin can restrict the messages with specific keywords.
- Admin can restrict the number of files to be attached with messages.
- Admin can mention extensions which are allowed in message attachments.
- Admin can enter the size and quantity of total attached files.
- Admin can set the maximum number of files which can get attached with a message.
- Buyer/seller can delete particular message.
- Buyer/seller can search for messages using a subject keyword.
Under this section, the admin will be able to-
- See all the threads of buyer and seller.
- Communicate with both the buyer and the seller.
- Attach file for communication with the buyer and the seller.
- Delete the complete thread of the buyer and the seller.
Front-End Customer Work-Flow
On the front-end, you will have the following:
- A buyer can contact the seller from the seller profile page.
- Buyer can send an attachment to the seller.
- All communication history will be saved at the customer end.
- Buyer can also check their sent and deleted messages.
Configuration of Opencart Marketplace Buyer Seller Communication
Admin can configure the opencart marketplace buyer-seller communication module. Here admin can:
- Set the status of the module as enable/disable.
- Assign extension of the attachment.
- Fill the Bcc email.
- Set a maximum number of the attachment file for the seller and the buyer.
- Restrict keyword that will not save in communication history.
A seller can communicate with the buyer with several features. Here the seller can:
- Check and reply messages to the buyer after clicking on the communication tab.
- Search the messages through a keyword.
- Send an attachment to the buyer.
- Delete the message and deleted message will go in trash tab.
Opencart Marketplace Mobile App
This is a technology-based era where everything is simplified even online shopping. We all know about shopping apps and its advantages-how it reduces and makes our shopping experience hassle proof. So it is very important for all the Store owner to have a shopping app for providing a more convenient way to shop from their online store, and now Webkul has launched its new app Opencart Marketplace Mobile App.
Opencart Marketplace Mobile App converts your marketplace store for Opencart into a mobile app. Your customers can easily purchase products on the go. They don't need to have a laptop or desktop; they can easily explore your store through their smartphones. It will not only benefit the store owner and customer it will benefit the sellers too. Sellers can see their dashboard, order history through the mobile app. So what are you waiting for, you must now have an Opencart Marketplace Mobile App to be a step ahead.
- Seller list.
- Seller Collection.
- Seller Profile.
- Seller Dashboard.
- Seller Order History.
- A customer can contact to the seller.
- Market Place Sell Page
- A user can review a seller.
- Seller Location is mentioned on the map.
Opencart Marketplace Buyer Seller Communication Support -
For any query or issue please create a support ticket here http://webkul.uvdesk.com/