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    Opencart Marketplace Buyer Seller Communication

    Opencart Marketplace Buyer Seller Communication : Opencart Marketplace Seller Buyer Communication module provides the option to sellers and buyers to communicate with each other and keep a record of their communication. In this module, a buyer can send message to seller with attachment and in the same way, sellers can make reply to the buyer. Also, the admin have the complete record of the seller-buyer communication and admin can reply to the same communication.

    Screenshots
    Opencart Marketplace Buyer Seller Communication Opencart Marketplace Buyer Seller Communication Opencart Marketplace Buyer Seller Communication Opencart Marketplace Buyer Seller Communication Opencart Marketplace Buyer Seller Communication Opencart Marketplace Buyer Seller Communication Opencart Marketplace Buyer Seller Communication Opencart Marketplace Buyer Seller Communication Opencart Marketplace Buyer Seller Communication Opencart Marketplace Buyer Seller Communication
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    • Description
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    Opencart Marketplace Buyer Seller Communication - Opencart Marketplace Buyer Seller Communication module allows the buyers and sellers to communicate with each other and keep a record of their communication. In this module, a buyer can send a message to the seller with an attachment, and in the same way, sellers can make a reply to the buyer. Also, the admin has the complete record of the seller-buyer communication and the admin can reply to the same communication.

    Please Note -

    • This module is an add-on of the Marketplace Module. To use this module you must have installed Webkul Opencart Marketplace Module. 
    • This module supports all templates and themes including the Journal theme.
    • Opencart Marketplace Buyer Seller Communication module supports the Multi-Store feature of default Opencart.

    Opencart Marketplace Live Chat - You can also use real-time chat Opencart Marketplace Add-on for providing faster communication and responses between the sellers and the customers.

    Highlighted Features

     Allow the buyer to contact the seller

    The buyer can directly send a message and get connected with the seller for further queries.

     Notify via email for each response

    Each communication message will receive by the buyer and seller via an email.

     Previous communication history

    Both sellers and buyers can check the previous communication history from their panel.

     Send a reply with an attachment

    The buyer/seller can send a message along with multiple attachments from the message box.

     Define attachment quantity and file size

    The admin can define size and quantity to total attachment from the configuration settings.

     Restrict mail with the keyword by admin

    The admin can restrict the message with specific keywords.

     Communication List

    Under this section, the admin will be able to-

    • See all the threads of buyer and seller.
    • Communicate with both the buyer and the seller.
    • Attach file for communication with the buyer and the seller.
    • Delete the complete thread of the buyer and the seller.
    Communication List

     Communication Inbox for the Customer

    On the front-end, you will have the following:

    • A buyer can contact the seller from the seller profile page.
    • The buyer can send an attachment to the seller.
    • All communication history will be saved at the customer end.
    • The buyer can also check their sent and deleted messages.
    Communication Inbox for the Customer

     Integrate Buyer Seller Communication System

    Admin can configure the Opencart marketplace buyer-seller communication module. Here admin can:

    • Set the status of the module as enable/disable.
    • Assign extension of the attachment.
    • Fill the Bcc email.
    • Set a maximum number of the attachment file for the seller and the buyer.
    • Restrict keyword that will not save in communication history.
    Integrate Buyer Seller Communication System

     Check and Reply to Messages

    A seller can communicate with the buyer with several features. Here the seller can:

    • Check and reply to messages to the buyer after clicking on the communication tab.
    • Search the messages through a keyword.
    • Send an attachment to the buyer.
    • Delete the message and the deleted message will go into the trash tab.
    Check and Reply to Messages

    Opencart Marketplace Mobile App

    This is a technology-based era where everything is simplified even online shopping. We all know about shopping apps and its advantages-how it reduces and makes our shopping experience hassle proof. So it is very important for all the Store owners to have a shopping app for providing a more convenient way to shop from their online store, and now Webkul has launched its new app Opencart Marketplace Mobile App.

    Opencart Marketplace Mobile App converts your marketplace store for Opencart into a mobile app. Your customers can easily purchase products on the go. They don't need to have a laptop or desktop; they can easily explore your store through their smartphones. It will not only benefit the store owner and customer it will benefit the sellers too. Sellers can see their dashboard, order history through the mobile app. So what are you waiting for, you must now have an Opencart Marketplace Mobile App to be a step ahead.

    • Seller list.
    • Seller Collection.
    • Seller Profile.
    • Seller Dashboard.
    • Seller Order History.
    • A customer can contact to the seller.
    • Market Place Sell Page
    • A user can review a seller.
    • Seller Location is mentioned on the map.
    marketplace mobile application

    Opencart Marketplace Buyer Seller Communication Features -

    • The buyer can send messages directly to the seller.
    • The buyer can add attachments with a message.
    • Sellers can reply to the buyer’s query.
    • A seller can add attachments to the message.
    • Admin can enable/disable the module.
    • Admin has a complete record of the conversation.
    • Admin can reply to the seller from existing communication.
    • Admin can reply to the buyer from existing communication.
    • Admin can restrict the messages with specific keywords.
    • Admin can restrict the number of files to be attached to messages.
    • Admin can mention extensions that are allowed in message attachments.
    • Admin can enter the size and quantity of the total attached files.
    • Admin can set the maximum number of files which can get attached to a message.
    • The buyer/seller can delete a particular message.
    • The buyer/seller can search for messages using a subject keyword.
    • The buyer/seller will get an email notification of each communication.

    Opencart Marketplace Buyer Seller Communication Support -

    For any query or issue please create a support ticket here http://webkul.uvdesk.com/

    Rating 5.0
    based on 3 reviews

    Recent Reviews

    Write a review

    Best support and best solution

    Posted On - November 15, 2018

    Best support and best solution for your business
    i keep use his software Since 2014 to this time
    thanks webkul

    Good company

    Posted On - May 23, 2018

    Good company! They developed additional functionality for my Opencart which is not standard.

    thank you for your help and support.

    Posted On - August 14, 2016

    I still sincerely thank you for your help and support.
    Because of your help and support.I can do a good job site
    I am so grateful to you. If I succeed in the future,I will give you a sincere donation!

    thanks I hope you can understand my broken English!

    Frequently Asked Questions

     Can the admin view the communication held between seller and buyer?
    Yes!! the admin can view the communication from the admin panel held between seller and buyer.
     
     Can admin also reply to the buyer queries?
    Yes!! the admin can also make a reply to the buyers from their admin store backend panel.
     
     How many attachments allowed to send while replying?
    The admin can set the size and number of total attachment.
     
     Does this module support email notification of each communication?
    Yes!! both buyer and seller will get the email notification of each communication.
     
     Is it possible to restrict any message based on the keyword?
    The admin can restrict the message by entering the specific keyword in configuration settings.

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    In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.

    Default Configuration Details of Server

    • 1 GB RAM
    • 1 Core Processor
    • 30 GB Hard Disk
    • DB with 1 GB RAM and 1 Core Processor

    * Server Configuration may vary as per application requirements.

    Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

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    Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation Paid Service

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    • + Features
    • * Bugs
    Version 3.1.0.3
    • * Compatibility issue fix for mail
    Version 3.1.0.2
    • * Mail And Pagination issue resolved
    Version 3.1.0.1
    • * fixed mail issue
    Version 3.1.0.0
    • + Added journal theme patch file in v3
    Version 3.0.1.3
    • + Added v3 ocmod file
    Version 3.0.1.2
    • * Modification issue resolved in the Version 3.x.x.x
    Version 3.0.1.1
    • * Escape issue resolved.
    Version 3.0.1.0
    • + Fixed attachment not showing at back end and other small issue
    • + Fixed pagination issue in v3
    • + Removed Ocmod issue
    • + Added topdeal theme patch
    Version 3.0.0.1
    • * Separate view fixed
    • * changes in ocmod to display button in menu
    • * Fixed some issues in communication library
    Version 3.0.0.0
    • * Fixed issue for Uncaught ReferenceError in journal2 theme patch
    • * Fixed issue for adding reply from the customer side
    • + Updated for Opencart version 3.0.0.0
    • - Removed controller files from theme patch
    Version 2.0.0.2
    • * Validation issue in admin extension setting
    Version 2.0.0.1
    • CATALOG END CHANGES
    • * Fixed Profile page contact issue when user is not logged in.
    Version 2.0.0.0
    • Initial Release