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    ERPNext Multi-CRM Base

    ERPNext Multi-CRM Base connects ERPNext with multiple CRM systems. It keeps your data in sync and easy to manage from one place.




    • Connect ERPNext with many CRM systems from one place.

    • Use OAuth2 and API keys for safe connections.

    • Synchronize leads, contacts, opportunities, and items.

    • Manage all CRM connections with status tracking.

    • Match contacts automatically using entity mapping.

    • Sync leads with full details and source info.

    • Sync opportunities with amount, stage, and closing date.

    • Sync items with price, description, and product details.

    • Track all synced records using a simple mapping system.


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    ERPNext Multi-CRM Base helps you connect ERPNext with multiple CRM systems in one place. It lets you manage and sync important business data without switching between different platforms.

    Many businesses use more than one CRM for different teams or tasks. Managing data in separate systems can cause confusion and mistakes.

    This module solves that problem by connecting all CRM systems with ERPNext. It keeps your data same and updated across all connected systems.

    You can sync leads, contacts, opportunities, and items between systems. Data can move from CRM to ERPNext or from ERPNext to CRM.

    ERPNext Multi-CRM Base supports secure login methods like OAuth2 and API keys. This keeps connection safe and reliable.

    It also tracks all synced records using mapping, so updates are easy to manage. This helps avoid duplicate data and keeps everything well organized.

    ERPNext Multi-CRM Base

    Why do we need an ERPNext Multi-CRM Base?

    Many businesses use different CRM systems for different teams, regions, or clients. Keeping data in separate systems can be confusing and leads to repeated work.

    Without proper connection, you have to update leads, contacts, and opportunities in each CRM by hand. This takes time and can cause mistakes.

    ERPNext Multi-CRM Base connects all systems and keeps the data updated automatically. This helps teams use same data without switching between platforms.

    You can keep all your CRM data connected, correct, and easy to manage from one place.

    Use Cases

    Agency Managing Multiple Clients

    A marketing agency uses different CRM systems for each client. This module connects all CRMs to ERPNext, so the team can manage leads and data from one place.

    Company with Regional Sales Teams

    A business has sales teams in different regions using different CRMs. This module brings all their data into ERPNext, making tracking and teamwork easier.

    Business Using Separate CRMs for B2B and B2C

    A company manages B2B and B2C sales using different CRM tools. This module helps sync and manage both pipelines in ERPNext without mixing data.

    E-commerce Business Using External CRM

    An online business uses a CRM for customer engagement and ERPNext for operations. This module keeps customer, lead, and product data in sync between both systems.

    SaaS Company Using Multiple CRM Tools

    A SaaS company uses different CRM platforms for sales, partnerships, and support. This module connects all systems to ERPNext, so data is managed from one place.

    Enterprise Handling Multiple CRM Integration

    A large enterprise uses multiple CRM systems across different departments. This module brings all CRM data into ERPNext for better control and clear visibility.

    Use Cases

    Agency Managing Multiple Clients

    A marketing agency uses different CRM systems for each client. This module connects all CRMs to ERPNext, so the team can manage leads and data from one place.

    Company with Regional Sales Teams

    A business has sales teams in different regions using different CRMs. This module brings all their data into ERPNext, making tracking and teamwork easier.

    Business Using Separate CRMs for B2B and B2C

    A company manages B2B and B2C sales using different CRM tools. This module helps sync and manage both pipelines in ERPNext without mixing data.

    E-commerce Business Using External CRM

    An online business uses a CRM for customer engagement and ERPNext for operations. This module keeps customer, lead, and product data in sync between both systems.

    SaaS Company Using Multiple CRM Tools

    A SaaS company uses different CRM platforms for sales, partnerships, and support. This module connects all systems to ERPNext, so data is managed from one place.

    Enterprise Handling Multiple CRM Integration

    A large enterprise uses multiple CRM systems across different departments. This module brings all CRM data into ERPNext for better control and clear visibility.

    Highlighted Features of ERPNext Multi-CRM Base

    Multi-CRM Connectivity

    Connect ERPNext with multiple CRM systems from a single platform.

    Secure Authentication Support

    Supports OAuth2 and API key methods for safe CRM connections.

    Connection Management System

    Create, validate, track, and manage multiple CRM connections easily.

    Contact Synchronization

    Sync contacts with details like name, email, phone number, and company.

    Lead Synchronization

    sync leads with information such as name, email, phone number, company, and source.

    Opportunity Synchronization

    Sync opportunities with source, amount, probability expected closing date.

    Item Synchronization

    Sync item with item name, item code, description, stocks , price.

    Bidirectional Data Sync

    Import from CRM and export data back from ERPNext to CRM.

    Entity Mapping Tracking

    Track synced records using mapping between ERPNext and CRM.

    Authentication Logging

    Log connection activities like token refresh, errors, and validation.

    Multi CRM Dashboard

    This is the main place where you manage all CRM integrations in one screen. It gives you a clear view of setup and daily operations.

    • Access Connector Types and Connector Accounts.
    • View Authentication Logs and Sync Logs.
    • Track Entity Mappings between systems.
    • Manage all CRM connections from one place.
    • Keep your setup and operations well organized.
    Multi CRM Dashboard

    Connector Type Configuration

    This section lets you set how a CRM system connects with ERPNext. You can define connection details and login methods here.

    • Set connector key and CRM type (e.g., Zoho CRM).
    • Configure OAuth2 or API key authentication.
    • Define authorization and token endpoints.
    • Add a callback path for secure connection.
    • Store base URL and API details.
    Connector Type Configuration

    CRM Connector Account Setup

    Here, you create and manage each CRM connection. Each account stands for one CRM integration.

    • Create multiple CRM connector accounts.
    • Select connector type for each account.
    • Choose authentication method (OAuth2 or API key).
    • Set base URL and access scope.
    CRM Connector Account Setup

    Authentication Logs

    This section keeps a record of all login and connection activities. It helps you track issues and fix them.

    • Log connect and disconnect actions.
    • Track token refresh and validation attempts.
    • Record successful and failed logins.
    • Monitor connection errors and responses.
    • Use logs for checking issues and audits.
    Authentication Logs

    Synchronization Logs

    This section shows all data sync activities between ERPNext and CRM systems. It helps you see what data moved and when.

    • Log Synchronization actions.
    • Track the status of each sync.
    • Find failed or incomplete syncs.
    • Monitor data flow between systems.
    • Check sync history for issues.
    Synchronization Logs

    Entity Mapping and Data Tracking

    This feature tracks how records are linked between ERPNext and CRM systems. It helps keep data correct and avoids duplicates.

    • Map CRM records with ERPNext documents.
    • Track synced records across systems.
    • Update existing records during re-sync.
    • Maintain reference IDs for accuracy.
    • Keep data clean and consistent during sync.
    Entity Mapping and Data Tracking

    Support

    For any query or issue, please create a support ticket here CREATE A TICKET HERE

    You may also check our other top-quality Odoo Modules.

    Specifications

    Product Version1.0.0
    Released2 days ago
    Last UpdatedApril 27, 2026 (Today)
    Supported VersionsERPNext  version 14  version 15  
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    FAQ’s

     Can I connect more than one CRM system to ERPNext at the same time?
    Yes, this module allows you to connect multiple CRM systems in one ERPNext instance. You can manage all connections from a single dashboard.
     What type of data can be synchronized between CRM and ERPNext?
    You can sync contacts, leads, opportunities, and items. ERPNext connector supports Bi-directional synchronization between ERPNext and CRM’s.
     Does this module support automatic data synchronization?
    No, this module does not support automatic synchronization. It provides manual sync actions through the interface. It also allows updating existing records during re-sync to keep the data consistent.
     How does the module prevent duplicate records during sync?
    It uses entity mapping to identify existing records. This ensures data is updated instead of creating duplicate records.
     What authentication methods are supported for CRM connections?
    ERPNext Connector supports OAuth2 and API key authentication. This makes it compatible with most modern CRM platforms.
     Can I track errors or failed synchronization attempts?
    Yes, Sync Logs show all Synchronization activities. You can identify failed syncs and troubleshoot issues easily.
     Is it possible to manage and monitor connection status?
    Yes, each CRM connection shows its status, like Connected, Failed, or Token Expired. You can validate or disconnect anytime.
     Who can access and manage CRM integrations in ERPNext?
    Access is restricted to authorized roles like System Manager or CRM Integration Manager to ensure security and control.

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    Default Configuration Details of Server

    • 1 GB RAM
    • 1 Core Processor
    • 30 GB Hard Disk
    • DB with 1 GB RAM and 1 Core Processor

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