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- Description
- Reviews
- FAQ
- Customers ()
- Specifications
- Cloud Hosting
- Changelog
Krayin CRM VoIP module is Voice over Internet Protocol (VoIP) in Krayin CRM that allows to makes Trunks calls between the users through broadband. With this module, users can call the customer directly to their mobile number and they can also check their call recording.
This module also gives the functionality to restrict the access of users created by the admin. If you want to improve the website's speed and increase performance of your Krayin CRM on AWS cloud, you can check Krayin AWS Speed Optimization.
Highlighted Feature of Krayin CRM VoIP
Trunks call
With this module, users can call outside the defined local calling area.
Inbound routes
Users can call the customer directly on their mobile number through the internet.
Call Recording
Users can access their call history as well as their call recording with the customer.
Restrict permission
This module allows the admin to restrict the permission of users to access their features.
Why do we need Krayin CRM VoIP?
Imagine a sales team using Krayin CRM to manage customer interactions. Krayin CRM VoIP allows them to:
- Call leads directly from Krayin CRM, eliminating the need to switch between applications.
- Record calls for training purposes or to capture key details from conversations.
- Restrict new hires' access to VoIP features until they are properly trained.
If you want a one-time setup and installation of your Krayin CRM on the Microsoft Azure cloud platform you can check Krayin Azure Cloudkul Gold Plan.
Module Configuration
Firstly we configure the module after installing Krayin CRM VoIP in our Krayin CRM.
- Change the status of the module.
- Complete the general setting.
- Then enter the API credentials.
Call Recording
The user can save and download their call recording in Krayin VoIP.
- Users can both save and download the call recording.
- Also, users can check other users' call recordings if they have permission.
Call over the Internet.
Allows 1:1 calling between the user over the internet.
- Users can Dial other user's numbers to make calls.
- Users can also make Inbounds Calls.
Support
After the completion of the Server Setup, we will provide limited period support for 30 days to the customer so that they can check and ensure the configuration.
Our Support Period includes the SLA of around 12 to 24 hours and covers only issues regarding the Server Setup and Configuration (Issues regarding third-party applications or modules are not included in this support). Mode of Communication are Ticket and Email: [email protected]
For any query or issue please create a support ticket here - http://webkul.uvdesk.com
Specifications
Product Version
Released6 months ago
CategoryBagisto Laravel, Cloud,
Last UpdatedJuly 24, 2024 (4 months ago)
License Single application
Supported VersionsKrayin 1.1.3
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Frequently Asked Questions
Can customers call me through Krayin CRM VoIP?
Yes, through configured Inbound Routes.
Is there any time limitation for the call?
No, there is no limitation for call time duration.
Can a User save or download call recording?
Yes the user can both save and download their call recording.
Who can restrict the permissions in VoIP?
Only the admin can restrict the permission in Krayin CRM VoIP.
Can we share the call recording between the users?
The admin can share the call recording with the user by giving them access to call recordings.
Move to Cloud Today
AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.
GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.
Azure free tier hosting for one year with 25+ always free services, for more details please visit Azure Free Tier.
In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.
Default Configuration Details of Server
- 1 GB RAM
- 1 Core Processor
- 30 GB Hard Disk
- DB with 1 GB RAM and 1 Core Processor
* Server Configuration may vary as per application requirements.
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.
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