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- Description
- Reviews
- FAQ
- Customers ()
- Specifications
- Cloud Hosting
- Changelog
Krayin CRM WhatsApp module allows the admin and the store user to make a conversation through the WhatsApp mobile number. With Krayin CRM WhatsApp admin can generate leads and customers can directly connect with the store admin regarding discussions or issues in any service.
Krayin CRM WhatsApp can sync all messages of users and merchants within CRM, which provides a unified view of communication history. It is an add-on to Krayin CRM. So, you must have Kryin CRM installed in your system to use Krayin CRM WhatsApp module functionality.
Highlighted Features of Krayin CRM WhatsApp Integration
Generate Leads
Store admin can generate leads through WhatsApp.
Customer Details
Admin can get the customer details whenever customer messages to supplier.
Send Files
Admin can send multiple types of files like PDF, image, and many more.
Direct Messages
Customers can directly message to store admin through the WhatsApp icon on storefront.
Why Do We Need Krayin CRM WhatsApp?
Krayin CRM WhatsApp Module allows user and admin conversations through customer WhatsApp Mobile number. It helps the admin to generate leads via customer inquiries through their customer's WhatsApp Queries.
If you have Krayin CRM WhatsApp installed on your website, now customers can directly message the store admin regarding their queries, and in the meantime, the admin creates leads.
If you want a one-time setup and installation of your Krayin CRM on the Microsoft Azure cloud platform you can check Krayin Azure Cloudkul Gold Plan.
Krayin CRM WhatsApp Configuration
After installing Krayin CRM WhatsApp Module in your system. Now, admin will configure it into Krayin CRM.
- Admin can active/inactive the Status of the module.
- Enter Phone number ID.
- Enter Access Token that is generated at Meta Developer Account.
- Enters Webhook Verification Token.
Creating Leads
Admin can create Leads through Customer Queries via WhatsApp and start conversations with the customer through Krayin CRM WhatsApp.
- Admin can generate leads through WhatsApp.
- Admin can get the customer details.
- Send Documents, Images, and files to the customers.
- Customers can only reply to admin’s message directly through WhatsApp.
Support
After the completion of the Server Setup, we will provide limited period support for 30 days to the customer so that they can check and ensure the configuration.
Our Support Period includes the SLA of around 12 to 24 hours and covers only issues regarding the Server Setup and Configuration (Issues regarding third-party applications or modules are not included in this support). Mode of Communication are Ticket and Email: [email protected]
For any query or issue please create a support ticket here - http://webkul.uvdesk.com
Specifications
Product Version1.3.0
Released3 months ago
CategoryBagisto Laravel, Cloud,
Last UpdatedAugust 21, 2024 (3 months ago)
License Single application
Supported VersionsKrayin 1.3.0
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Frequently Asked Questions
How does Krayin CRM WhatsApp Module benefit businesses?
It streamlines customer communication, generates leads, and improves customer service.
What customer information is captured as a lead?
Typically, contact details like name, phone number, and message content.
How does the module generate leads?
When customers initiate a WhatsApp conversation, their details are captured as a lead.
How do customers initiate a conversation with the admin?
Customers can use the WhatsApp icon on the storefront or directly message the store admin.
What types of files can be shared through the module?
Common file types like text, images, and documents are usually supported.
Move to Cloud Today
AWS Free tier hosting for one year by amazon web services, for more details please visit AWS Free Tier.
GCP Free tier hosting for one year with 300 credit points by google cloud platform, for more details please visit GCP Free Tier.
Azure free tier hosting for one year with 25+ always free services, for more details please visit Azure Free Tier.
In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.
Default Configuration Details of Server
- 1 GB RAM
- 1 Core Processor
- 30 GB Hard Disk
- DB with 1 GB RAM and 1 Core Processor
* Server Configuration may vary as per application requirements.
Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.
Get Started with Cloud- - Feature Add (+)
- - Feature remove (-)
- - Bug Fixed (!)
- - Modification (*)
Version 1.3.0
- [feature] generate lead via whatsapp
- [feature] CRM user can send messages from generated lead, with supported media image/document/plaintext
- [feature] synchronize chat by webhook and API
