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    Order Follow Up for Magento 2

    Order Follow Up for Magento 2: This module is very useful for sending order follow-ups to the customers once the order gets placed. The admin can send the follow-up emails in bulk to the different customers by selecting the order ID and performing the bulk action for follow-up.

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    • Description
    • Reviews
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    • Specifications
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    Order Follow Up for Magento 2: This module is very useful for sending order followups to the customers once the order gets placed. The admin can send the followup emails in bulk to the different customers by selecting the order id and performing the bulk action for followup.

    This will increase the number of repeated purchases and build a good productive relationship with customers. By email, the customer may also receive notification of the follow-up.

    Highlighted Features

     Multiple Templates

    The admin can build several custom templates and can allocate them as required to any order.

     Easy Management

    The admin can handle the follow-up with ease for different customers.

     Manually or Mass Follow Up

    Admin can send follow up mail by manually or in mass also.

     Follow Up List

    The admin can view the all follow up list.

    Why should this module be used?

    When you start a new business, the primary focus is always on giving the customer the highest level of after-sales service. One of the ways to do this is to contact the existing customers and share updates about the order status change with them and regularly provide updates about their products.

    Another most critical advantage is that the store owner will decrease the number of abundant carts as the owner of the store will add follow-ups on the pending orders that will allow the customers to process and complete the purchase order.

    Integrating Follow Up Order

    With the help of this module, the admin can easily integrate the follow-up into the orders. As mentioned below, the admin is able to configure the following things

    • As per the requirement, the admin can enable the module.
    • The admin will set the name and email that appear on the email follow-up.
    • The admin will set the background colors that are displayed on the dashboard to follow up.
    Integrating Follow Up Order

    Order Section

    The admin will see all the orders and can choose which order the follow-up will be applied to.

    • The admin may either add one-by-one follow-up or add mass follow-up.
    • The admin will add comments to the follow-up order that will be shared along with the follow-up.
    • For different orders, the admin may define various templates that will be shared with the registered email address of the customer.
    • Based on the order status, the admin may add mass follow-up.
    Order Section

    Follow Up Template

    A custom template that will be shared with the customer via the email can be specified by the admin.

    • An unlimited number of templates can be generated by the admin.
    • In the templates of the following entities, the admin may use the specified sort codes such as product name, store address, order Id, date added, product list, comment, customer name, status.
    • Any custom name for the generated template can be specified by the admin.
    • In the follow-up email section, the admin will access the full list of the follow-up emails that are shared with the customer.
    • The admin can send follow-up emails manually or in bulk.
    Follow Up Template

    Follow Up Chart

    For the orders whose follow-ups are completed to those follow-ups which are still in progress, the admin may display the bar chart.

    • In the process, the admin will get the ratio of completed follow-ups to the follow-ups.
    • Based on the order Id, and follow-up status, the admin will sort the bar chart.
    • Based on customer ID, the admin will sort the follow-up of all orders.
    • The admin may also view all the follow-ups on a specific date.
    Follow Up Chart

    Features

    • The admin can get the list of follow up list.
    • The admin can send a follow-up email from the sales grid.
    • The admin can send the follow-up email from Mass Action.
    • The admin sends the follow-up email using cron/manually.
    • Admin can edit the email template.
    • The admin can view the complete log of the emails sent.
    • The admin can see the reports of follow up Mails Sent and Converted in Graphical form.

    Support

    For any query or issue please create a support ticket here http://webkul.uvdesk.com/.

    You may also check our quality Magento 2 Extensions.

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    Frequently Asked Questions

     Will the admin access the Follow-Up Email list?
    Yes, the admin can access all the email lists
     
     Can the admin view a follow-up list?
    Yes, the admin can view the list of all follow-up.
     
     Can the admin send custom messages with the follow-up?
    Yes, along with the follow-up, the admin will send the custom comments.
     
     Can the admin send follow-up in mass or manually?
    Yes, the admin can send follow-up mail manually or in mass.
     
     How can you provide regular updates on order status to the customer?
    You can provide customer updates on the order status at regular intervals with the help of the Magento 2 order follow-up module.

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    In our default configuration we will provide tremendous configuration for your eCommerce Website which is fast to load and response.

    Default Configuration Details of Server

    • 1 GB RAM
    • 1 Core Processor
    • 30 GB Hard Disk
    • DB with 1 GB RAM and 1 Core Processor

    * Server Configuration may vary as per application requirements.

    Want to know more how exactly we are going to power up your eCommerce Website with Cloud to fasten up your store. Please visit the Cloudkul Services.

    Get Started with Cloud

    Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation Paid Service

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    • + Features
    • - Bugs
    Version 5.0.0
    • + Compatible with Magento 2.4.x
    Version 3.0.0
    • + Compatible with Magento 2.3.x
    • + Admin Can get the list of followUp list
    • + Added feature to send the followUp email from sales grid
    • + Added feature to send the followUp email from MassAction
    • + Added feature to send the followUp email using cron/manually
    • + Added feature to edit the email template
    • + Admin can view the complete log of the mails sent
    • + Admin can see the reports of followUp Mails Sent and Converted in graphical form
    Version 2.0.0
    • Initial Launch