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PrestaShop Error Reporting - Error reporting is the process of identifying and logging errors that occur in hardware or software, and then using the data collected to help diagnose and fix the errors. Error reporting helps organizations quickly address issues as they arise, and it can also be used to track patterns and trends in errors to help prevent future issues. Error reporting systems can also be used to detect security breaches, so that organizations can take action to protect their systems from malicious actors.
With this PrestaShop Error Reporting module, the admin can receive the email alert notification and record the backtrace of the error so that they can diagnose and fix the error at the earliest.
Highlighted Features
Record error logs
Record the PHP, MySQL, and JavaScript error logs. whenever encounter any error when it's running.
Record backtrace of Error
Record the backtrace of the error to diagnose and fix the error at the earliest.
Email notification
Select employee email to receive the alert notification whenever the system records the error log.
Export Error logs
Easily export all the available error logs in a CSV file.
Workflow of the Module
Recording error logs is important in many ways. Like in the case of server issues or PHP errors. This module helps you to record MySQL, PHP, and JavaScript error logs on the server. The admin can configure the module as per their requirement.
There are several options available in the module to configure it. Like choosing the type and category of the error log he wants to record. Also, select the employee's email to send an email alert whenever the server records any error log.
List of Error Logs
Error reporting is fundamental to the broad goal of error reduction. Recording and checking error logs help you prevent sales losses simply by allowing your team to react quickly, which reduces the overall impact of issues and bugs.
The admin can view the list of error logs that the server has recorded on getting any error. Here the recorded error log files indicate the type, severity, category, message of the error log, and the date of the error recorded.
Record Error Backtrace
Error backtracing is a powerful tool that helps developers quickly identify, isolate, and debug errors in their code. By recording the backtrace of an error, developers can quickly narrow down the root cause of the problem and resolve the issue as quickly as possible.
Error backtracing can also provide invaluable insight into the state.
PrestaShop Error Reporting Features -
- Record the PHP, MySQL, and JavaScript error logs.
- Enable/Disable to record the backtrace of error logs.
- Send email notifications on recording the error logs.
- Select the error category and error type to receive the email error logs.
- Select the types of errors to record logs.
- Export all the error logs in a CSV file.
- Delete all the error logs.
PrestaShop Error Reporting Support -
For any query or issue, please create a support ticket here http://webkul.uvdesk.com
You may also check our other top-quality PrestaShop Extensions.
Specifications
Product Version4.0.3
Released3 years ago
CategoryPrestaShop,
Last UpdatedJuly 1, 2026 (3 days ago)
License Single application
Supported VersionsPrestaShop 1.7.x.x​ 8.x.x 9.x.x
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Frequently Asked Questions
What types of errors does this module capture?
This module captures PHP errors (fatal errors, warnings, notices), MySQL/database query failures, and JavaScript browser console errors. Each error type can be enabled or disabled independently based on your monitoring preferences, and you can filter by severity level from DEBUG to EMERGENCY.
How do I configure email notifications for errors?
Enable the 'Send mail on error' toggle in configuration, then select specific employee email addresses from the dropdown. You can also choose which error categories (PHP, MySQL, JavaScript) and severity levels should trigger email notifications, ensuring critical issues reach your team immediately while minor notices stay in the log.
Where can I view the error logs?
After configuration, a new menu item 'Error Reporting' appears under the Configure section in your back-office. This dashboard shows all logged errors with filtering by category and severity, and clicking any error reveals full details including backtraces showing exact file locations and code paths.
Can I control which error severity levels get logged?
Yes, the 'Type of errors' multi-select field lets you choose from INFO, DEBUG, NOTICE, WARNING, ERROR, CRITICAL, ALERT, and EMERGENCY levels. Higher severity levels (CRITICAL, ALERT, EMERGENCY) are recommended for better performance, as they focus on issues requiring immediate attention rather than informational notices.
What information is included in the backtrace?
Backtraces include the file path and line number where each error originated, along with function names, class names, and any custom error messages. This information is captured for PHP, MySQL, and JavaScript errors when back trace logging is enabled, dramatically reducing debugging time.
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Default Configuration Details of Server
- 1 GB RAM
- 1 Core Processor
- 30 GB Hard Disk
- DB with 1 GB RAM and 1 Core Processor
* Server Configuration may vary as per application requirements.
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