For almost a decade, CollegeFabricStore.com has provided loyal fans, alumni, students, event planners, designers, quilters, and crafters with NCAA college cotton, NCAA college fleece fabric, NCAA college flannel fabric, and NCAA college personalized goods.
Fan of sports, Mr.Ira Cohen launched his e-commerce company in 2006. Ira's dedication to providing excellent customer service has resulted in the company's rapid expansion, and he has now opened numerous other online stores catering to sports enthusiasts of all types.
Although the company now operates out of a 15,000 square foot warehouse in Long Island, NY, Mr. Ira, and his team continue to provide the same personalized service that made the company successful in its early years.
Website developed using BigCommerce:
BigCommerce is a cloud-based, all-in-one, feature-rich eCommerce platform that provides retailers with all of the tools they need to quickly set up an online store and increase sales. BigCommerce comes pre-loaded with hundreds of advanced eCommerce features, including Amazon and eBay marketplaces, secure hosting, unlimited storage and bandwidth, and much more.
BigCommerce offers conversion capabilities that allow retailers to expand at twice the rate of a traditional brick-and-mortar store. These tools aid in the direction of more traffic, the conversion of a higher number of visitors, and the sale of a wide range of products through different channels.
College Fabric Store:
“One of the most crucial aspects of any business is customer communication. It will increase loyalty and drive more business than you could ever dream of, if done correctly”, Having this thought in mind Mr. Ira Cohen was looking for a solution so that he can connect with their customers and update them about the statuses of their orders. After exploring the Bigcommerce marketplace, Mr. Ira cohen found the application named BigCommerce SMS Notification app by Webkul which helped him to get the exact solution as per his needs.
With the help of SMS Notification by Webkul, Mr. Ira is now able to share the status for the orders placed by their customers. An additional feature available in SMS notification application i.e Marketing SMS provides him the ability to share the messages to all of their customers. He is now using that feature to share offers, Sales on Products, and sending coupons to their customers and this practice helped him in gaining more business from their existing customers or we can also say that recurring business from same customers.
We asked Mr. Ira Cohen about his feedback on our application and customer assistance:
Webkul support team provided him all the support he required in installing and configuring the application also as per his business needs, Mr. Ira cohen wants some customization like he wanted that when the customer places an order on the site, the customer will automatically receive a customized text message thanking them for the order. Webkul's business team provided the customization service according to his needs and these services made Mr. Ira Cohen very happy. After setting up everything according to the needs of Mr.Ira Cohen, we asked him for feedback then he provided us a 5-Star rating and wrote “Love that I can finally send texts to my customers with tracking and updated-fantastic”
To know more about the applications and services we offer, do check our Bigcommerce development services & vast range of featureful Bigcommerce applications.
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